ND Interconnection Coordinator

Do you want to change the world? We do, too.

SunPower is changing the way our world is powered every day with a passionate and driven team in North America and the Philippines. SunPower provides world-class solar solutions to residential customers across the U.S. with a commitment to a superior customer experience. We welcome forward thinkers, freedom chasers and all those demanding better, cleaner energy to join us.

Summary:

SunPower is looking for an Interconnection Coordinator to perform the important role of interface between SunPower and utilities on behalf of our residential customers to satisfy all requirements of interconnecting to the Grid. Interconnection Coordinators are primarily responsible for communicating with utilities and as needed, will communicate with customers and internal/external stakeholders to obtain required documentation. The Interconnection Coordinator is viewed as the SME as it relates to understanding and achieving all requirements for interconnection approval as required by the utility.

Essential Duties & Responsibilities:

Serve as the single point of contact for utility communication

Manage expectations of interconnection approval timelines and proactively communicate to operations when/if the timelines change

Serve as the primary customer advocate to achieve interconnection approval from the utility

Act as the SME resource for assigned region/utilities, holistic understanding of utility parameters

Perform Go to Market (GTM) utility interconnection research to explore the various requirements

Manage onboarding documentation for the Sales team, as well as process initial utility interconnection applications for submissions for preliminary and Permission to Operate approvals

Problem solve as needed by using critical thinking skills to push action items through to resolution without supervision

Collaborate with Project Coordinator Team as interconnection tasks need special attention

Build relationships with internal/external stakeholders as well as customers through respect, empathy, effective communication and being well organized.

Minimum Qualifications:

Two plus years of Project or Account Management experience

Required Qualifications:

Experience in residential home improvement project coordination or project management

Proven customer service background

Ability to remain organized in a fast-paced environment, while managing multiple projects

Excellent written and verbal communication skills

Experience using a CRM and/or project management software

You must be curious, always seeking to learn more and understand

Preferred Qualifications:

B.S. / B.A. degree and minimum 3 years related experience; or equivalent combination of education and years of related experience

Technical knowledge of solar system installations

NABCEP certification is a plus

Physical Demands and Working Conditions:

Able to work upright and stationary and/or standing for working hours 

Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable method 

Able to position and move objects up to 10 pounds 

Able to use and learn standard office equipment and technology with proficiency 

The position requires travel with the potential of overnight stays between assigned facilities and various locations within the community. Less than or equal to 10% travel. 

Day to day work is completed in the office at personal computer M-F, first shift hours 

Ambient noise level is usually quiet, consisting of normal conversations, business machines, telephones, but occasionally may be above average for portions of the business day 

Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At SunPower, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Equal Employment Opportunity

The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

EOE Minorities/All Genders/Protected Veterans/Disabled

SunPower Supports EEO

Accommodation for Applicants to SunPower Corporation

SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: [email protected]. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

NOTICE TO ALL APPLICANTS AND EMPLOYEES

Availability of Affirmative Action Plan for Review

SunPower is a federal government contractor. As a part of the Company’s obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law. Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants and employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.