NetSuite Developer/Analyst

The newly created NetSuite Developer/Analyst role will report to and work closely with the Systems Senior Manager as well as partner with stakeholders across the Company in finance, engineering, and business systems.

Our newly created NetSuite Developer/Analyst role will proactively improve and support the development, implementation, and maintenance of Carta’s NetSuite ERP, in addition to other related business applications like Zuora, Coupa, etc. by demonstrating strong influence and communications skills to collaborate internally with Finance, AP, AR and IT teams. The position will act as an advisor to the organization on system efficiency and effectiveness. The position will be the primary internal system admin and support contact for NetSuite.

Other responsibilities include:

• Estimate, design, implement, and maintain configurations and customizations of NetSuite to meet the evolving needs of the finance team.
• Partner with internal users and stakeholders, assisting with data analysis, business process mapping, reporting needs and continuous improvement initiatives.
• Maintain proper system access for user roles ensuring compliance with segregation of duties.
• Support onboarding of additional business units and acquired subsidiaries onto Zuora Billing and related quote-to-cash systems
• Provide internal, ongoing system/technical support to NetSuite and Zuora users, including training with a focus on superior customer service.
• Monitor end user usage of business systems and track performance.
• Provide front line support with regards to all aspects of business facing applications and troubleshooting to diagnose, isolate and resolve issues.
• Develop, document and implement policies, procedures and guidelines to ensure data integrity, system integrity and security.
• Responsible for the change management and release process of NetSuite, Zuora and other related applications.
• Provide quality and timely communication regarding system status.
• Maintain up-to-date knowledge of system functionality, customization and integration. 

About You

• 4+ years of experience with ERP administration, configuration, and 3rd party integrations in complex environments, including experience with NetSuite
• Bachelor’s degree in relevant discipline (MIS, IT business/computer science and/or Accounting)
• Previous experience with Zuora Billing/Revenue, and Coupa will be a plus
• Experience working on roles, permissions, page layouts, custom objects, scripting, workflows, reports and dashboards
• Experience working on SuiteScript 1.0, 2.x, WebServices, SQL, CSV imports, user provisioning, defining roles, analytics and scheduling scripts
• Strong data analytics, reporting and database experience (SQL and NetSuite preferred)
• A strong understanding of business processes and requirements
• Project management, system implementation and system integration experience
• Strong analytical and problem solving skills
• Strong written and verbal communication skills
• Ability to work independently with minimal guidance
• Ability to work collaboratively with cross-functional teams
• Ability to juggle multiple stakeholders and remain professional and flexible in high pressure situations
• Familiarity with revenue recognition and financial reporting concepts
• Familiarity with hire to retire process and system access mgmt

NetSuite Certifications a plus