NetSuite QA Analyst

About Attentive: 

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbecue Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

Who we are

The Financial Systems team is focused on building and supporting best of breed financial systems to ensure scalability with the rapidly growing business.

The Netsuite QA Analyst designs, engineers, and maintains a full suite of Netsuite testing solutions and QA processes, supporting a fast paced team. Acts as a subject matter expert for system health and QA best practices, contributing toward predictable delivery of quality releases with a focus on best practices, controls, and operational excellence. This role requires collaboration with business owners and stakeholders, with a focus on QA and support utilizing technologies.

Why Attentive needs you

• Gather and analyze requirements from business teams and stakeholders to determine QA needs for application change Gather and analyze requirements from business teams and stakeholders to determine QA needs for application change requests
• Develop and execute test plans working in an Agile environment
• Collaborate with NetSuite Administrator, Business Systems Analyst, and NetSuite Developer and other cross-functional teams to balance priorities, risk, and schedules
• Generate and maintain UAT data
• Lead periodic Netsuite release regression test cycles and UAT events with the NetSuite Administrator
• Proactively bring issues to the attention of the team and propose and implement solutions to solve them
• Design, develop and execute automation scripts using open-source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved and monitor debugging process results
• Develop and apply testing processes for new and existing products to meet client needs.
• Tracking of quality assurance metrics
• Follow QA and SDLC best practices and have a continuous improvement mindset

About you

• 3+ years of experience and working knowledge of Oracle Netsuite core functionality, DevOps and CI/CD, in addition to experience and working knowledge of Salesforce, Jira and Github. 
• 2+ years of experience in testing Netsuite, Salesforce applications
• Knowledge of changement tools (Salto.io and Github is an advantage)
• Prior experience SQL, REST APIs (API Testing), and scripting
• Knowledge of process areas like L2C, Revenue Recognition, Procurement, GL, AR, FA, AP, etc
• Prior experience building and executing test plans on a complex software product within an Agile environment (manual testing required, automated testing is an advantage)
• Prior experience identifying, replicating, and communicating defects to appropriate teams, and collaborating on a resolution plan
• Prior experience with change controls including documentation testing, approvals, and reporting
• ​​​​Excellent analytical and problem-solving skills
• EST/CST Preferred

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The US base salary range for this full-time position is $96,000 - $110,000 annually + equity + benefits

- Our salary ranges are determined by role, level and location

#LI-AL1

Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.