NetSuite System Administrator - REMOTE

Suvoda's Business Solutions team is growing and we are looking for a passionate, creative NetSuite System Administrator to join our talented team! We are very open to remote candidates for this role! 

At Suvoda, Business Solutions is a small and growing department dedicated to equipping decision makers with data-driven insights. The team’s vision is that Suvoda’s data is accurate, actionable and secure. In addition, we work with stakeholders across the company, from data operators to executives, to enhance the data cycle.

The NetSuite Administrator demonstrates the strong influence and communication skills to interact successfully and effectively with all departments. This individual will act as an advisor to the organization on system efficiency and effectiveness, relying on extensive business applications experience and understanding of business workflows concerning what NetSuite is capable of in configurations. 

Responsibilities:

• Perform day-to-day operation, maintenance, Project, change requests, and support tasks for all NetSuite applications and the ecosystems.
• Plan, review, and revise feature configurations and customizations of NetSuite to meet evolving business and operational needs.
• Support requests for new/update/termination of users/roles, partners, and associated accounts/roles, workflow design, maintenance, and troubleshooting.
• Support NetSuite integration project efforts and be the liaison with NetSuite Support.
• Support end-user requests for new saved searches, reports, KPIs, and dashboards.
• Monitor end-user usage, daily system scripts, and track performance.
• Provide internal, ongoing system/technical support to users, including training and maintaining proper system access for all roles.
• Develop, test, and deploy customizations utilizing partners and consultants.
• Develop, document, and implement policies, procedures, and guidelines to ensure data integrity, change protocols, customization, usage, etc.
• Identify, evaluate, and recommend other key technologies required to support and improve the business process centered on the NetSuite platform.
• Maintain up-to-date knowledge of NetSuite functionality on new releases, customizations, and integrations.
• Participate in ongoing system training and lead internal trainings and regular information sharing activities.
• Responsible for the change management (e.g., communication, training, documentation, etc.) and release process of NetSuite.
• Responsible for NetSuite data management,  including governance and control, security, and integrity.
• Performs other tasks/responsibilities as requested by the manager.

Requirements:

• At least 5 years of experience as a NetSuite administrator or similar role.
• A Bachelor's Degree or equivalent experience.
• Exceptional communication and documentation skills - both written and verbal
• Ability to reprioritize tasks and manage time to deliver results on requests
• Excellent interpersonal and technical support skills to collaborate with business stakeholders
• NetSuite administration, support, and management experience in global operations
• Working knowledge of CSV imports, user provisioning, defining roles, report analytics, and scheduling scripts
• Extensive experience in managing financial databases (e.g. NetSuite, ADP Workforce Now, Smartree, etc.).
• Proficient in spreadsheets, data manipulation, and report building, including importing data and generating reports.
• Experience in performing system upgrades and ensuring successful integration.
• Experience in system implementations or migrations.
• Ability to provide training, create and maintain documentation, and end-user support.

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