Network Administrator

At American Equity Investment Life Holding Company, we think of ourselves as The Financial Dignity Company. Our policyholders work with independent agents, banks and broker-dealers through our wholly-owned operating subsidiaries, to choose one of our leading annuity products best suited for their personal needs to create financial dignity in retirement. We remain steadfast in our commitment to quality products, excellent customer service, integrity, safety and delivering on our promises to our policyholders. Our success comes from hiring people who embody the beliefs that drive our unique, energetic, fast-paced and caring culture of collaboration, ownership and innovation.

We currently fund over half a million retirements nationwide, and have been headquartered in West Des Moines, Iowa, for over twenty-five years, with satellite offices slated to open in early 2023 in Charlotte, NC, and New York, NY. We are a NYSE-listed company and maintain an "excellent" rating from AM Best. Our company has over $57 billion in assets, 26,000 active agents and over 800 employees.

The Network Administrator is responsible for designing, organizing, modifying, installing, and supporting a company's network infrastructure. The role designs, installs, and documents LANs, WANs, Internet and intranet systems, and network segments.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides technical oversight of a multi-site enterprise level WAN, including planning, implementation/expansion, maintenance, and troubleshooting.
• Performs network design and implementation.
• Assists with management of security solutions, including firewall, anti-virus, and intrusion detection systems to comply with the company security policy.
• Designs and implements short and long-term strategic plans to make certain network capacity meets existing and future requirements.
• Prepares and maintains documentation of network configurations and cabling layouts.
• Analyzes and monitors network security and implement patches and fixes to address potential security holes.
• Configures and conducts Network performance monitoring to analyze and isolate issues.
• Plans and recommends upgrades, patches, and new applications and equipment.
• Interacts with vendors, outsourcers, and contractors to secure telephony and data network products and services.
• Trains team members and end users on new hardware or software.
• Designs and implements disaster recovery plan for telephony and data network systems, configurations, and software.
• Provides on-call technical support.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

None

EDUCATION AND/OR EXPERIENCE:

• Bachelor's degree (B.A.) from four-year college or university in the field of computer science or information systems; or four (4) years of related experience and/or training; or equivalent combination of education and experience.

• Experience with the design, implementation, and administration of networking systems.
• Experience with the design, implementation, and administration of wireless systems.
• Experience with design, implementation, and administration of BGP routing
• Proven experience and success with LAN, WAN, WLAN, and WWAN design and implementation.
• Excellent hardware and software troubleshooting experience.
• Proven experience with network capacity planning, network security principles, and general network management best practices.

CERTIFICATES, LICENSES, PROFESSIONAL DESIGNATIONS:

• Certifications in Cisco Systems (CCNA, CCNP) and Network+ within 6 months of obtaining position.
• Ability to obtain and keep current certifications in vendor products such as Cisco.

KNOWLEDGE, SKILLS AND ABILITIES:

• Competence with testing tools and procedures for voice and data circuits.
• Attention to detail and the ability to identify and resolve problems in a timely manner.
• Strong oral and written communication skills.
• Initiative and innovation in improving work processes.
• Professionalism, follow-through and the adaptability to change, delays and unexpected events.
• Familiar with using APIs for scripting and automation
• Ability to maintain company attendance, punctuality and dependability standards as stated in the company handbook.
• Ability to work overtime as required.
• Ability to work cooperatively and successfully with co-employees within the company.
• Ability to work cooperatively and successfully with co-employees, customers, and other outside third parties.
• Ability to successfully handle pressure and meet deadlines in a fast-paced work environment.