Network Administrator

The Network Engineer is responsible for the day-to-day handling of escalations related to incidents, projects or requests of our managed services customer's environments. Our Senior Network Engineers are a valued member of the Managed Services Infrastructure Practice – Network and Voice Services team responsible for providing subject matter expertise incident management, service request management and change management infrastructure support for all Managed Services customers.

Responsibilities

• Responsible for the design, installation, and maintenance of network equipment 
• Communicate, internally and externally, the status of the projects/service request directly with the customer or broadcast to a larger audience as defined 
• Possess the ability to track time worked with a high degree of accuracy 
• Perform network administration including, but not limited to MACDs related to firewall, routing, switching, IPSEC, VPCs, SD-WAN, Load Balancer, Authentication servers (ISE TACACS+, SAML) solutions 
• Must possess the ability to walk another person through connecting a console connection and configure a device to the point of remote management
• Perform baseline administration of Amazon Web Services VPCs, CIDR management – similar Microsoft Azure Technologies, GPC Performs adds, moves, and changes on Network infrastructure within expected timeline 
• Execute Network routine and emergency infrastructure changes as required by customer 
• Perform troubleshooting with carriers and vendors regarding network hardware and circuit issues, order and coordinate RMA of devices remotely 
• Actively contribute to the configuration, layout and performance tuning of the managed Network and Collaboration infrastructure 
• Build and maintain documentation for customer Network infrastructure 
• Other duties as assigned

Qualifications

• 5+ years of experience with operational administration of Network Infrastructure
• 3+ years working with monitoring platforms; LogicMonitor a bonus
• 3+ years of experience with operational administration of Cisco Infrastructure
• 3+ years of experience with operational administration of Palo Alto Infrastructure
• Experience with GlobalProtect, AnyConnect 
• Advanced experience with Cisco ISE, BGP/EIGRP/OSPF, FMC + FTD/ASA 
• Background with enterprise Routing and Switching technologies
• Knowledge and experience with Layer 2 and Layer 3 protocols
• Experience with more than two enterprise LAN, SD-WAN and WAN topologies
• Strong background with operational administration of Network Management Systems and IPAM 
• Strong oral and written communications skills
• Bachelor’s Degree or Equivalent Experience
• CCNA required
• CCNP Enterprise - Bonus
• CCNP Security - Bonus