Network Administrator II

Do you enjoy working on a close-knit, supportive team? Are you service-minded and driven by the need to provide outstanding customer support? If you have strong attention to detail with the ability to quickly assess and solve problems, then you may be the person we are seeking to join our Technical Services team!

What you'll be doing...

As a Network Administrator, you will provide support by responding to issues involving the installation, maintenance and support of Windows desktops, phones/ printer hardware, LAN/WAN, and other computer peripherals and company devices.

• Provide outstanding customer service while responding to user calls, emails and helpdesk tickets
• Resolve technical issues with equipment including desktops, printer hardware and/or OS
• Configure and install desktops, laptops, servers and printers
• Assist with network hardware (physical & virtual using VMWare), software and operating systems
• Maintain documentation for implementations, maintenance and upgrades and inventory
• Maintain a high level of security, including up-to-date security software releases  
• Ensure backups performed, monitored and maintained for all servers and company devices
• Represent NWA in a professional manner and provide outstanding customer support

This position is scheduled to work 100% on-site in our Seattle office.

Who you are...

• Educated. Bachelor’s degree or equivalent experience; MCSE certification preferred
• Experienced. 3 - 5 years of experience as a network administrator or similar position
• Knowledgeable. Hardware/software troubleshooting, Windows desktop/server administration, O365, VMWare & Active Directory
• Team Player. Work independently and as a productive and contributing member of a team
• Meticulous. Strong attention to detail with ability to quickly assess and analyze problems
• Service Minded. You deliver customer support like you expect to receive it: with excellence

Who we are...

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package.

If hire, you can expect...

• Salary range of $6,003 - $8,121 per month (dependent upon experience & qualifications)
• Medical, dental (w/ortho), vision, Rx benefits, disability, life & pet insurance
• Generous 401(k) plan with employer base contribution and match
• Paid vacation (10 days), sick leave (10 days) and holidays (10 days)
• Collaborative team environment
• Work-life balance

Equal Employment Opportunity

NWA is proud to be an Equal Employment Opportunity employer.  All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws.  NWA prohibits any discrimination or harassment based on any of these characteristics. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at [email protected] to request accommodation.

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