Network Analyst

Company Description

Take a seat on the Xplor rocketship and join us as a network analyst to help people succeed across the world.

We’re a global team of builders, listeners and problem-solvers who are relentlessly focused on making life simple, so our customers can get back to growing their business, engaging consumers and doing what they love.

Job Description

You’ll join Xplor Technologies Network Engineering team — the team that provides the support and expertise for designing global wan, remote access, and solving various network related issues. 

At Xplor, the Central Technology Team has one main purpose: to enable and complement the business strategies and goals while solving real problems for our customers and users. We have dozens of applications in our everyday-life verticals that all have their technology uniqueness and their individual purpose. We also use some of the latest technology in Microsoft Azure, AWS, and Containers and are constantly looking to find innovative new ways to meet the challenges of running a unique global business.

Reporting into our Network Engineering Manager, you will be part of a small team supporting all Network Requirements across the business, often working closely with the Delivery and Product teams (developers, QA, analysts) and with a heavy focus on the infrastructure and SaaS products hosted in On Premise Datacenters, Azure and AWS. Further, you will:

• Analyzing network errors or anomalies, as well as specific network performance issues and/or error messages, in order to ensure maximum uptime and service quality and assess trends that may ultimately result in degradation of service
• Configuration of routing protocols to ensure high availability of publicly accessible services 
• Formulating and implementing monitoring, policies, procedures and standards relating to network management
• Experience working with Infrastructure configuration automation with Postman, Ansible, Terraform, etc.
• Troubleshooting API and other system issues at a per-packet level via packet trace and Wireshark analysis, including the troubleshooting of 3rd party data integration services and/or other Web-enabled solutions
• Participation in a 24x7 on-call rotation on a periodic basis; this requires functional knowledge of all Xplor Technologies network devices, domain controllers, VPN and subsystems outside of the networking layer in order to provide on-call support
• Knowledge surrounding load balancing of various protocols and high availability mechanisms such as VRRP, HSRP, GLBP.
• Management and understanding of Zero Trust Network Principles, PKI,NAC and configuration of various authentication mechanisms(802.1x, SAML, RADIUS, LDAP) 

Qualifications

• Associates degree in computer science, Networking, or related field.
• More than 2 year work experience as a networking engineer or similar position
• knowledge of network systems including Cisco, PaloAlto, and Azure Networking.
• Cisco CCNA, Azure, AWS or other, Network+
• The ability to perform in a distributed team covering shift basis

Additional Information

Joining Xplor’s Central Technology (CT) team

There are over 600 Xplorers in our CT team that work as one team across the world. You'll get the chance to engage through Communities of Interest in Technologies (CIT), our Architectural Advisory Board or work on DOOR (Develop Only Once and Reuse). Being a technology company selling SaaS-based software solutions, you can see your work clearly in the success of the business. You'll be a strategic enabler via world-class capabilities fostering product development and innovation.

Some of our perks and benefits:

• 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer
• GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community
• Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
• Access to free mental health support
• Flexible working arrangements

The average base salary pay range for this role is between $40,000-$60,000 USD

May be considered for a discretionary bonus 

More about us 

Xplor Technologies is a global platform integrating SaaS solutions, embedded payments, and Commerce Accelerating Technologies to help businesses succeed. Xplor provides enterprise-grade SaaS solutions for businesses in “everyday life” verticals: Childcare & Education; Fitness & Wellbeing, Field Services and Personal Services – and a global cloud-based payment processing platform.

Xplor Technologies serves over 78,000 customers that processed over $36 billion in payments, operating across 20 markets in 2022. 

Good to know

To be considered for employment, you must be legally authorized to work in the location (country) you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time. 

We kindly ask you to apply through our careers portal or external job boards only. Please don't send your application via email.

To learn more about us and our products, please visit www.xplortechnologies.com/us/careers. 

We also invite you to check out our Candidate FAQs for more information about our recruitment process www.xplortechnologies.com/us/recruitment-faqs.

Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. Applications are encouraged from all sectors of the community. 

All Information will be kept confidential according to EEO guidelines. 

Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Xplor will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us via [email protected]. 

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.