Network Consulting Engineer - Service Provider

What You'll Do
A Network Consulting Engineer is an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers. Business Critical Services combines the power of Cisco Analytics and Knowledge with the best in class technical expertise and consulting (that's you) to drive value, innovation, and adoption in our customer's network. Helping them to reduce risk, drive innovation, and maximize their network to meet business objectives. You will be the customer's trusted advisor and subject matter expert helping the customer understand their network, how to reduce risks, and take advantage of the technology. You will work with Cisco Engineering to advocate for new innovation for your customer, and as a liaison share what is coming with your customers to help them be on the cutting edge of innovation.
Who You'll Work With
Our team supports Service provider networking, driving innovation at some of the largest and most innovative customers in the world.
You will be partnered with a team of talented Architects, Technical Leaders, Consulting Engineers, Project Managers, and Delivery leaders obsessed with our Customer's Success and showing them the value Cisco brings to their business.
You will work directly with some of the most innovative Customers and Engineers in the Service Provider Networking space.
Who you are
You are a CONSULTANT (Yes in "ALL CAPS"). You have strong advisory, consulting and interpersonal skills coupled with deep technology skills in Cisco Data Center Switching and Cisco Routing and Switching platforms. You will be "Cisco's face to the customer", working in a fast-paced, high-impact environment as a visible contributor delivering on our commitments. You are a creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues and urgent customer demands. You are an innovator who is always learning in an ever-evolving technical field. You are a team player, ready to put your strengths at the service of the team to lift the team's performance.
Roles & Responsibilities:

• Based on project requirements, consults and works with customers and Cisco stakeholders to plan, design, install, configure, integrate and optimize Cisco's suite of products, services to accelerate business outcomes.
• Provides technical expertise and guidance to resolve complex customer problems.
• Align and drive focused work with customer's business strategy and objectives.
• Present and articulate to executives and individual contributors the status and business value of CX Consulting and Business Critical Services on a regular basis
• Engage cross-functional Cisco resources to ensure comprehensive, coordinated, and unified support experience
• Drives architectural, design and integration engineering for complex network infrastructure solutions.
• Assists customers in analyzing and adopting best practices for configuration, software lifecycle management, network health, and security.
• Builds and maintain consultative / trusted advisor relationship with clients
• Performs problem analysis and acts as technical specialist for the complex deployments and provides highest-level crisis management.
• Solve complex, multi-functional technical issues that cross boundaries over many disparate products technologies.
• Develop internal relationships with the Cisco Business Units and Development Engineers to further customer specific issues
• Training and mentoring other Consulting Engineers

Desired Education, Skills, and Certifications

• BS in a technical field (CS/EE preferred) or equivalent plus 8+ years related experience.
• Expert level (CCIE preferred) in Route & Switch or Service Provider.
• Must have solid Network design skills, with strong knowledge of networking fundamentals
• Hands on experience in deploying and supporting Cisco IOS-XR, IOS-XE and IOS Software.
• SP Routing Platforms: ASR9K, NCS5K, Cisco 8000 and other Cisco Routing & Switching Platforms
• Data Center Platforms: Nexus 9K and Nexus Family a plus.
• IP Routing, Internetworking, MPLS, LAN Switching, MPLS (L2/L3 VPN/VRF-Lite) and MPLS-TE, BGP, ISIS, OSPF, EIGRP, inter-as routing, QoS, Ipv6, IP SLAs, RPVST+, MST, PIM, DMVPN, GETVPN, NetFlow.
• Working knowledge of YANG models, NETCONF, and gNMI/gNOI
• Has moderate to advanced knowledge of software programmability, automation, orchestration, virtualization
• Prior Scripting, Python, and/or Linux experience highly desired.
• Ability to apply critical thinking to function effectively in ambiguous circumstances.
• Successfully communicates difficult concepts. Guides, influences and persuades others either internally and externally

Why Cisco
At Cisco, each person brings their unique talents to work as a team and make a difference.
Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people. We are inspiring leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco.
• We connect everything - people, process, data and things - and we use those connections to change our world for the better.
• We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more - from Smart Cities to your everyday devices.
• We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring
range
for new hire salaries in U.S. locations. For non-sales roles, the hiring ranges reflect
base salary and do not include bonuses, equity, or benefits. Hiring ranges for sales
positions include base and incentive target, and do not include equity or benefits.
Individual pay is determined by the candidate's hiring location and additional factors,
including but not limited to skillset, experience, and relevant education,
certifications or
training. Applicants may not be eligible for the full salary range based on their U.S.
hiring location.
The recruiter can share more details about compensation for the role in your location
during the hiring process.