Network Engineer

About Employer Direct Healthcare

Employer Direct Healthcare is focused on giving access to quality & affordable healthcare for our members. We understand and have experienced the challenges of navigating specialized healthcare and we are dedicated to making a change.

We partner with large self-funded employers to create a benefit program for specialized care. We connect with high-quality providers to give our members peace of mind when going into surgery. And we support our members by helping them navigate the tricky aspects of healthcare; whether that be selecting a doctor, scheduling appointments, or following up after a procedure has been completed to make sure our members are feeling better.

About You:

• You have a drive and AMBITION to tackle big problems. Big problems required big ideas and a team that supports new ideas.
• You CARE deeply for your customers. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change.
• You thrive in a TEAM ENVIRONMENT. Collaboration is key in innovation and creating change.
• A DIVERSE environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
• You are DETAIL ORIENTED, but more so, focus on the execution of your content while balancing a fast-paced environment.
• You understand that PROGRESS is critical to making change. You take the time to celebrate the small and big wins. Understanding that each improvement to a process helps move towards a greater change.
• INTEGRITY guides you in life. Focusing on the truth versus just giving people the answers they want to hear.

If this sounds like you, we would love to connect to speak further about career opportunities at Employer Direct Healthcare.

Please apply to our role & someone from our HR Team will reach out to help you navigate our interview process.

Network Engineer

You will be responsible for managing and maintaining the organization's computer network infrastructure, maintain an organization's IT infrastructure, including servers, operating systems, hardware, software, and related components.

For this position, it is essential to have a strong sense of accountability, team-player mindset, and positive attitude.

Responsibilities and Duties

• Monitor and maintain the organization's local area network (LAN), wide area network (WAN), and internet connectivity to ensure optimal performance and uptime.
• Implement and manage network security measures to protect against unauthorized access, data breaches, and cyber threats. This includes configuring firewalls, VPNs, and intrusion detection/prevention systems.
• Diagnose and resolve network-related issues, such as connectivity problems, network outages, and performance bottlenecks.
• Plan and execute network upgrades and expansions to accommodate the organization's growth and changing requirements.
• Configure and manage network devices, including routers, switches, access points, and other networking equipment.
• Use network monitoring tools to continuously monitor network performance and identify potential issues proactively.
• Perform regular maintenance tasks such as system updates, patches, and upgrades to keep the infrastructure up-to-date and secure.
• Manage and configure servers, both physical and virtual, to ensure optimal performance and resource utilization.
• Install, configure, and troubleshoot operating systems, such as Windows Server, Linux, or other specialized systems, depending on the organization's needs.
• Create and manage user accounts and access permissions to various systems and applications.
• Implement and maintain security measures to protect systems from unauthorized access, viruses, malware, and other security threats.
• Set up and manage data backup and recovery solutions to ensure data integrity and availability in case of system failures or disasters.
• Configure and maintain network services, including DNS, DHCP, VPN, and other services required for network functionality.
• Diagnose and resolve hardware and software issues for both servers and end-user systems.
• Use monitoring tools to proactively identify and resolve performance bottlenecks, system errors, and other issues.
• Maintain comprehensive system documentation, including configurations, procedures, and troubleshooting guides.
• Manage virtualization platforms such as VMware, Hyper-V, or KVM, if applicable to the organization's infrastructure.
• Ensure compliance with IT policies, procedures, and industry standards, such as data privacy regulations (e.g., GDPR) and IT security best practices.
• Respond to and address system-related incidents and outages promptly and effectively.
• Work with other IT teams and departments to support various projects and integrate systems and services.
• Special projects as requested.
• Performs other duties as assigned.

Requirements

• Bachelor's degree in IT preferred. Equivalent combination of education and experience may be substituted in lieu of degree.
• Has between 2 - 4 years of proven working experience as a System Administrator/Network Engineer.
• Relevant certifications like Microsoft Certified System Administrator (MCSA), CompTIA Server+, or Red Hat Certified System Administrator (RHCSA) preferred.
• Strong knowledge of operating systems, server hardware, and system administration tools.
• Familiarity with networking concepts, protocols, and services.
• Understanding of virtualization technologies and cloud computing.
• Security-focused mindset and knowledge of IT security best practices.
• Analytical and problem-solving skills to troubleshoot complex technical issues.
• Effective communication and teamwork skills to collaborate with colleagues and end-users.
• The specific responsibilities and requirements for a System Administrator may vary based on the organization's size, industry, and complexity of its IT infrastructure. In some cases, a System Administrator's role may overlap with other IT roles, such as Network Administrator or Database Administrator, depending on the organization's IT structure.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short & Long Term Disability
• Life Insurance
• 401k with company match
• Paid Time Off
• Paid Parental Leave

Location: Dallas, TX - onsite/hybrid position