Network Engineer

As passionate about our people as we are about our mission.
What We're All About :
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
Q2 is seeking a Network Engineer with at least 5 years of experience who will evaluate and ensure maximum performance and availability is provided from every aspect of the network. This position will be responsible for day to day support, design, installation and maintenance of production environments while preserving excellent communication and documentation skills within a highly secured environment. A successful candidate will possess a proven track record of troubleshooting network issues while maintaining a high level of customer service.
RESPONSIBILITIES:

• Develop network solutions and implement within a complex network
• Evaluate networking technologies, software, systems, and services to develop technical solutions
• Configure install, maintain network services, equipment and devices
• Document and communicate all network changes
• Troubleshoot connectivity issues, analyze, debug and diagnose packets and logs
• Monitor network devices through alerting systems
• Participate as an individual contributor or as part of a larger team
• Attend and actively participate in weekly meetings
• Maintain security in a highly regulated environment
• Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to
• Participate in a 24x7 on-call rotation

EXPERIENCE AND KNOWLEDGE:

• Experience configuring implementing and administrating network devices
• Typically requires a minimum of 3-5 years of related experience
• Demonstrable knowledge of IPSec VPN, TCP/IP, Routing, Switching, Remote Access, Firewall & Load Balancing
• Knowledge of monitoring and troubleshooting production application networks
• Experience with Cisco hardware ASA Firewall/VPN, Routers and Switches (required)
• Experience with Load Balancing solutions - F5, A10, etc.
• Create and maintain comprehensive documentation
• Ability to adapt in a fast pass environment and manage multiple ongoing projects with competing deadlines
• Ability and desire to learn new skills quickly
• Effectively communicate issues and resolutions to all levels of the organization
• Ability to maintain confidentiality with sensitive customer and internal information

Preferred:

• Cloud Networking Experience - AWS, Azure
• CCDA
• CCNA Routing and Switching
• CCNA Data Center

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness

• Hybrid & Remote Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Opportunities
• Generous Retirement Benefit Plans, including a company-matching HSA program.
• Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs - "You Earned it"

Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute , Ladders for Leaders , and The Trevor Project , promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF , and Homes for our Troops , a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.