Network Engineer

Major Responsibilities:

• Implements routine risk network changes (switches, routers, and systems hardware) independently while following established designs and configurations already developed.
• Provides input into the development of documentation of configuration and network changes made.
• Integrates components (including servers, switches, routers, physical cabling) supplied by multiple vendors into a single unified network under the direction of more experienced network engineers or supervisor.
• Participates in localized problem determination and resolution. Handles problems like circuit issues and general wireless connectivity issues to vendors. Escalates appropriately.
• Demonstrates a basic knowledge of the network infrastructure for which they provide administration and develops a working understanding of the inter-relationships between applications and network impact.
• Assists in less complex projects to define network infrastructure requirements and recommendations for appropriate solutions.
• Researches various hardware and software purchases and participates in determining hardware, software and administrative standards and procedures.
• Participate in on call rotation.
• Resolves routine help desk tickets and network problems. Tracks and escalates issues as needed.
• Understands and follows change management processes.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• Bachelor's Degree in Computer Science or related field.

Experience Required:

• Typically requires 3 years of experience in infrastructure/network environments performing network engineering (hardware and software) and designing, planning, and implementing LANs and WANs using the latest technology.

Knowledge, Skills & Abilities Required:

• Understanding of distributed systems architecture and comprehensive knowledge of multiple technical disciplines and excellent technical knowledge and aptitude in the areas of networks, network topologies, applicable software, and troubleshooting techniques.
• Knowledge/skills in LAN/WAN and desktop skills, such as OS/applications: Novell NetWare, AIX, Citrix.
• Knowledge/skills in Client/server: NT Server, NetWare, Unix, Internet, Network hardware - routers, switches, CSU/DSU's, protocol analyzers.
• Knowledge of Network protocols, routing protocols, wireless Security protocols, frame relay, and broadband.
• Knowledge of Networking monitoring/ configuration tools.
• Strong ability to work independently, exercise judgment and creativity in analyzing and solving unusual problems or situations that arise.
• Good interpersonal skills and ability to provide excellent customer service.
• Strong communication skills and the ability to interact with a diverse client population.
• Ability to work on multiple tasks concurrently, manage priorities, and complete assignments in a timely manner and meet productivity standards.
• Ability to effectively handle customer contacts and problem resolution.
• Basic keyboarding skills and workstation user proficiency and working knowledge of using MS Office.

Physical Requirements and Working Conditions:

• Must be able to sit up to 80% of each workday.
• Must be able to perform fine hand manipulation when using computer keyboard and be able to type 50%+ of the workday.
• Must be able to lift up to 50 lbs on occasion.
• Must be able to twist, bend and kneel.
• Must have ability to perform work related travel (

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.