Network Engineer - Assistant Vice President

iCapital is powering the world’s alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services approximately $148 billion in global client assets invested in 1,155 funds, as of September 2022.

iCapital has been named to the Forbes Fintech 50 for five consecutive years (2018 – 2022); a back-to-back selection by Forbes to its list of Best Startup Employers; and a two-time winner of MMI/Barron’s Solutions Provider award (See link below).

About the Role

iCapital is seeking an Assistant Vice President of Corporate Technology to join the Network and Infrastructure Team. This role will assist in maintaining iCapital’s corporate network and infrastructure systems and work collaboratively with all areas of the Corporate Technology Department. This position will report to the Vice President of Network and Infrastructure.

Responsibilities

• Assist the Network and Infrastructure Team with all related trouble tickets
• Partner closely with iCapital’s data and voice providers ensuring best in class solutions.
• Assist with the Microsoft Teams phone systems and contact centers.
• Maintain lifecycle and end of life information on all network related hardware and software.
• Ensure all warranty and support documentation is up to date.
• Collaborate with Corporate Applications and Service Desk Teams.
• Assist with network and infrastructure monitoring and reporting systems.
• Ensure user experience with network and infrastructure is consistent across all iCapital office locations.
• Perform root cause and impact analysis to investigate corporate network and infrastructure issues and make recommendations for potential solutions.
• Maintain strong relationships with the iCapital Information Security team to ensure smooth infrastructure service operations.
• Support future onboarding of mergers and acquisitions.

Qualifications

• 8+ years of experience working with networking and infrastructure technologies
• Experience working within Engineering Teams
• Proficient in Routing and Switching technologies
• Strong Understanding of O365, Active Directory Services, GPO management and deployment
• Integration experience and foundational knowledge in how systems efficiently communicate
• Strong network and workflow documentation experience is highly desired
• Able to identify gaps in existing networks and infrastructure, and develop and execute remediation plans
• Experience with Monitoring Solutions via SNMP/WMI
• CCNA Certification a plus
• Data-Center Experience a plus

Benefits

The base salary range for this role is $120,000 to $150,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).  

We offer most employees the flexibility to work in the office three to four days a week, and remotely for the remainder of the week. Every department has different needs, and some positions will be designated in-office jobs or remote jobs based on their function.

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For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ 

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.