Network Engineer III (Charleston, SC)

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Job Description:

The Network Engineer III responsibilities include assisting in enterprise network design, implementation, and ongoing support of network infrastructure hardware and software components. Coordinate with both technical and non-technical staff and vendors on the implementation of complex projects. Perform analysis, diagnosis, and resolution of complex problems on both physical and virtual infrastructure platforms. Recommend, implement, and document corrective solutions and preventative measures. Participate in the evaluation and recommendation of new technology solutions. Provide Tier 3 support and guidance to IT for all Health System and affiliate entities. Document work in the form of policies, standards, and knowledge base articles.

This position consists of ensuring solutions are delivered in adherence to defined standards and policy.

The Network Engineer III position is expected to lead technical projects as well as provide guidance to team members as needed to ensure the quality and delivery of work.

This position expects to work both independently and with various teams across the enterprise. 

Responsibilities:

• Perform daily prioritization of work to ensure assigned project and incident SLA requirements are met

• Provide training and mentoring on technologies to peers and colleagues.

• Assist with the evaluation and recommendation of technical solutions based on requirements, ranging from group to enterprise-wide deployments.

• Engage in tier 2 and tier 3 troubleshooting on issues identified with deployed services, providing resolution and remediation.

• Perform tasks related to the operation, servicing, troubleshooting, and administration of platform technologies:

  • Datacenter networking platforms

  • Distribution layer networking platforms

  • Enterprise Wireless

  • Cisco Security products including ASA firewalls and ISE

  • Multi Datacenter high availability, load balancing and failover

  • External access technologies

  • Name Resolution

  • Virtualization platforms

  • WAN Communications and QOS

Position Requirements (Technical Skills):

• 7-10 years of experience in Network Engineering

• Expert knowledge of various trunk types (analog, PRI, SIP, H323, etc.)

• Expert knowledge of Cisco Nexus network infrastructure

• Expert knowledge of Cisco Catalyst network infrastructure

• Expert knowledge of Cisco Adaptive Security Appliance (ASA), ISE experience a plus

• Expert knowledge of Cisco Aggregation Services Routers (ASR)

• Expert knowledge of Cisco Enterprise Wireless design and management

• Expert knowledge of WAN technologies

• Strong knowledge of F5 Networking technologies

• Working knowledge Citrix NetScaler Technologies

• Strong experience with Cisco UCS infrastructure components

• Working knowledge Citrix NetScaler technologies

• Working knowledge Palo Alto Firewall technologies

• Working knowledge of enterprise-class Infrastructure environments

• Able to prioritize and execute tasks in a high-pressure environment.

• Ability to author technical documents and create procedure manuals

• Strong interpersonal skills, oral communication skills, and proven analytical and problem-solving abilities

• Strong understanding of the organization’s goals and objectives

• Ability to conduct research into current and future technologies

• Highly self-motivated and directed, with keen attention to detail

• Healthcare knowledge/background including data privacy practices and laws

• Strong customer service orientation

• Experience working in a team-oriented, collaborative environment

• On-call availability 7/24 as part of a rotation schedule

• Other duties as assigned

Position Skills:

• Demonstrate a deep understanding of the application of technology in the technical environment and its business return

• Be capable of designing complex technology solutions taking into account the existing tech landscape

• Be capable of designing clear transition plans to demonstrate to a client how they can achieve their long-term objectives in stages

• Have the necessary communication and interpersonal skills to interact with clients at all levels

• Have the ability to keep up to date with technology as it develops and inform their clients of the potential impact

• Be capable of taking a conceptual solution and turning it into a detailed design, configured and priced for the client

• Act as the technical point of contact for clients and technical teams throughout the client life cycle

• Be self-managing and capable of prioritizing workload based on client requirements

Education and Experience:

• Bachelor’s Degree and 8 years of related experience or Master’s Degree and 6 years of related experience or 11 years of related work experience.

Certification:

• CCNP or equivalent certification (required)