Network Engineer - Onsite
Job Description
Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.
Network Engineer
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Job Summary
Evaluate, select, design, install, implement, configure, upgrade and optimize the performance of Allscripts application systems, databases, network switches, firewalls and assigned technologies required to deliver infrastructure for internal and client-facing applications.
RESPONSIBILITIES
- Manages, maintains, monitors and supports the network infrastructure environment in assigned technology domain
- Installs, configures and supports hardware and software required to operate assigned technology.
- Works with operations, to provide ongoing maintenance including updates, patches and antivirus updates
- Troubleshoots and resolves issues in assigned technology including hardware, software, operating systems and application-related issues; Conducts performance monitoring, systems health checks and capacity planning
- Identifies the common causes of the defects, prioritizes them and systematically removes them so that they do not reoccur in further development work and reduces the overall defect injection rate (DIR)
- Ensures validation has happened (peer, stakeholders) and all review comments have been closed /incorporated before delivery of any artifacts
- Ensures the quality of the deliverables as per the defined defects standards
- Takes complete ownership for the assigned task and reports progress of the project / task to all stakeholders timely; Keeps all stakeholders informed in a timely manner of scope creep and schedule delays
- Documents issues with resolutions and proactively shares with team to improve team productivity
- Exercises judgement within generally defined practices and policies in selecting methods and techniques for obtaining results
- Debugs system environment issues and install issues
- Understands and follows change management procedures
- Interacts with other team members, leadership, clients, vendors, and contractors
Academic and professional qualifications
- BS degree in Information Science/Computer Science/Software Engineering/Business preferred
Experience
- 4-7 years level experience providing systems engineering in assigned product and other related technologies, recognized as the most senior expert in this subject area within the organization
- 3 years experience providing network support and configuration including routing technologies like OSPF, BGP, configuring switches, vlans and firewalls.
- Knowledge of Aruba networks
- Experience with VM Ware
- Security using tools such as SOPHOS
Travel requirements
- May require local travel
- May require other travel for business needs
Working arrangements
- May require after hours on call support
 Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:
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Date Posted
12/10/2023
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12
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