Network Manager

Come work for us!

We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a JD Finish Line store.

Our employees are key to our success.

The Network Manager is responsible for the technical architecture and strategic plan related to the Enterprise Network Infrastructure. The capacity of these responsibilities include making decisions that are critical in the areas of throughput analysis, problem solving, infrastructure planning, and incident mitigation. The Network Manager serves as a partner to the business collaborating with other teams to help define how networking can align, support, and enable the business. This individual will effectively exhibit JD Finish Line's core values of Customer, People, Winning, Community, and Financial Responsibility in everything they do by performing the following main duties:

• Management and strategic direction of the Finish Line network infrastructure including the initiatives for the store locations, home office and distribution center, and remote office locations.
• Leads the design and operation of the network infrastructure and connectivity including, but not limited to data communications, network reliability, network performance and improvement initiatives.
• Performs Tier III troubleshooting and post incident reviews on production network issues
• Oversees the management and coordination of data cabling installations for stores and HQ location.
• Management of telecommunication services billing including purchase orders, ethernet/broadband/LTE, cabling, hardware and software tools, etc.
• Management and assistance with contract negotiations for Telecommunications and Network services, hardware and software.
• Oversees the management and coordination of the performance monitoring of voice and data networks. Defines appropriate SLAs and ensures proper reporting and tracking to the business.
• Management and coordination of network security and regulatory compliance for JD North America including network security monitoring, auditing, development and deployment of information security policies, standards, and procedures.

• Management of vendor relationships as it relates to contract negotiations, external service /equipment agreements.
• Identify the appropriate goals for the team to achieve enterprise objectives. Participate and lead spring and quarterly planning meetings; report on deliverables and successful completion of planned activities.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Additional duties and projects as required.

Required Education and/or Experience

Bachelor's degree in Computer Science and or Technology from a four-year college or university or equivalent Industry work experience. 5 - 7 years of networks and Systems Experience, with at least 3-4 years management experience, to include hiring, coaching, and mentoring. Experience in agile and scrum methods is a plus.

Required Computer and/or Technical Skills

Should have basic to intermediate knowledge and abilities with Google Workspace. Working knowledge and experience with networking concepts with a preference towards Cisco network products.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sit for more than 6 hours per shift
• Use hands to finger, handle and feel
• Reach with hands and arms
• Talk and/or hear
• Stand for up to 2 hours at a time periodically
• Walk or move from one location to another
• Occasionally may need to climb, balance, stoop, kneel, or crouch
• Lift and/or move up to 10 pounds regularly and up to 25 pounds occasionally
• Punctuality and regular attendance consistent with the company's policies are required for the position.
• Average work week is 45-55 hours, which can vary depending on business need.
• The work environment for this position is a moderately noisy office setting.

The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy.

Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy.

EEOC Statement:

The Finish Line, Inc. is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.

Need accessibility assistance to apply?

Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at [email protected]. A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.)