Network Product Line - NetOps Senior Engineer - Public Cloud, Executive Director

Job Description Organization Description
Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.
Job Description
Working for the Network Product Line (NPL), the Network Operations (NetOps) Senior Engineer is accountable for driving NetOps engineering transformational initiatives to accelerate JPMC's networking strategy.
NPL provides connectivity for clients across the firm as well as the millions of customers external to JPMC. These days many types of devices are network connected, from the typical servers and desktops to light bulbs and temperature sensors. It is our group's responsibility to ensure that all such people and devices connect together smoothly, enabling the transport and sharing of data. NPL is responsible for the architecture, design, plan, build, deployment and operations of JPMC's worldwide communications network.
A key member of our NPL NetOps Leadership Team, you will have primary accountability for the delivery of NetOps engineering transformational initiatives. You will operate as the primary interface between the line of business clients we serve and NPL including Product Owners, Product Engineers, Architecture & Engineering and Network Security.
JPMC is driving a Cloud First strategy and, as a result, this is a critical role for enabling the modernization of NetOps. The successful candidate will have experience of driving public cloud NetOps strategy, ideally in a financial markets environment.
A strong communicator, you will ensure our clients awareness of the NetOps transformation strategies, actively supporting them in leveraging NPL offerings to delivery competitive advantage through new functionality or reduced cost. Similarly you will look to deepen the awareness that your NPL partners.
Passionate about people, you will be committed to an ever evolving product and service culture that puts our client at the heart of what we do. Through your leadership, you will develop a team that are technically aware, commercially astute and seen as true partners to our businesses.
Risk and Controls will be a core competence for you. Through the implementation of effective Governance, you will ensure compliance with internal and external requirements in a landscape of demanding regulatory requirements.
Who we are looking for:
A senior technology leader, you will have a unique set of competencies, gained through extensive experience operating in similar roles. Technically savvy and commercially astute, you will be deeply familiar with client relationship and account management constructs. You will have worked extensively in complex organizations. You will be passionate about the delivery of value to your clients and are likely to have gained deep understanding of financial services.
A strong team player and influencer, you will possess a rare blend of strategic and operational skills. You see strong governance as being paramount. You readily take ownership and are passionate about finding win-win solutions for your clients and technology partners alike.
Recognized as a role model, you deeply believe in the growth and development of people. You are a change agent who sets your personal bar of expectations high and remains passionate about helping other strive to realize their potential.
Qualifications
This role requires a wide variety of strengths and capabilities, including:

• Bachelor's degree preferably in Information Technology or other related discipline
• 15 or more years in IT management experience, the majority of which should be in a Technology role within the financial services sector
• Strong influencing skills and a good track record of collaboration in a matrix organization
• Excellent communication skills and a demonstrated Executive presence. Adept at communicating technical concepts to senior business stakeholders
• Advanced knowledge of governance constructs with proven expertise in oversighting the management and delivery of a large and complex portfolio of technology products and services
• Strong awareness of Product Management, IT Service Management, Project Management, Business Architecture and Process re-engineering concepts. Certifications in disciplines would be an advantage
• Mature and proven strategic thinking, planning and implementation skills
• Deep experience in Customer Success gained in either similar roles internal to large Corporates or through working with a third party service provider
• Solid financial management with a proven track record in the management of multi-million dollar budgets. Experience in revenue management would be an advantage
• Experience in large-scale multinational corporations and organizations Technology ecosystem
• Experience of delivering public cloud strategy, ideally in financial markets
• Solid understanding of the public cloud capabilities of AWS, GCP or Azure
• Ideally, experience of Terraform, Sentinel, Jira, Jira Align, Confluence, etc.
• A strong understanding of IT risk management, compliance and technology controls. Proven regulatory management skills
• Knowledge of Business and Technology resilience, incident response and crisis management
• A proven people leader with experience in managing large multi-national, remote teams

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.