Network Provisioning Engineer II

Scope:

• Applies company policies and procedures to resolve various issues related to network provisioning and optical network management.

• Works on moderate scope problems, including troubleshooting, deployment, and operations support.

• Receives general instructions on routine work and detailed instructions on new projects.
   

Roles and Responsibilities:

• Manage the provisioning process for network services, including circuit activation, cross-connections, and peer provisioning.

• Coordinate with vendors for the transport and turn-up of new network locations, including Point of Presence (POP) deployments.

• Handle end-to-end circuit management, ensuring links are operational and troubleshooting any issues that arise.

• Document provisioning processes and configurations and ensure all deployments follow established procedures.

• Monitor Optical Long Haul and Metro networks, identifying and troubleshooting issues promptly.

• Perform fault isolation and work closely with optical equipment manufacturers and smart hands to restore services.

• Contribute to creating monitoring tools, alerts, dashboards, and metrics to improve optical network performance.

• Document and optimize operational processes and procedures related to optical networks.

• Collaborate with backbone operations, ISP services, and other internal teams to ensure the smooth operation of network infrastructure.

• Coordinate and escalate critical events while maintaining clear and concise communication across teams.

• Support both provisioning and deployment operations, balancing tasks related to both network provisioning and optical troubleshooting.

• Work with audit teams to ensure accurate inventory and documentation for both provisioning and optical network assets.
   

Required Qualifications/Skills:

• Bachelor’s degree (B.S/B.A) from a four-year college or university and 2 to 5 years of related experience in network provisioning, optical engineering, or network operations; or an equivalent combination of education and experience.

• Strong understanding of Layer 1 network troubleshooting, circuit provisioning, and deployment.

• Experience with optical network monitoring and troubleshooting, including fault isolation and vendor coordination.

• Familiarity with backbone operations, ISP services, and metro optical networks, including leased fiber management.

• Excellent communication and teamwork skills, with the ability to manage multiple tasks simultaneously.

• Ability to work cross-functionally and cross-regionally with other operational teams.
   

Preferred Qualifications/Skills:

• Experience with Juniper Shocker deployments or similar systems.

• Knowledge of Global Systems Integrator (GSI) processes.

• Experience in creating and managing monitoring tools and dashboards for network performance.

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing

• Must have the ability to move from place to place within an office environment

• Must be able to use a computer

• Must have the ability to communicate effectively 

• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range

$70,300.00 - $111,000.00 USD (Salary)

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only

• Dental provided through Cigna (DPPO & DHMO options)

• Nationwide Vision provided through VSP

• Flexible Spending Account for Health & Dependent Care

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

• Corporate Wellness Program

• Employee Assistance Program

• Wellness Days

• 401k Plan

• Basic Life, Accidental Life, Supplemental Life Insurance

• Short Term & Long Term Disability

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance

• Tuition Reimbursement (available 6 months after start date, capped)

• Paid Time Off (accrued and prorated, maximum of 120 hours annually)

• Paid Holidays

• Any other statutory leaves, paid time, or other fringe benefits required under state and federal law