Network Specialist

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Install, configure, maintain, support, and secure the organization's network communications, including LANs and/or WANs. Identifies network problems, isolates root causes, and initiates corrective action. Determines priority of action and additional resources required, based on severity of service interruption. Provides technical analysis to all customers to isolate issues and develop strategies to restore or activate services. Interacts with Telecommunication Engineers, LAN Administrators, and transmission and RF staff regarding ongoing network activities. Ascertains compliance with security, safety, and environmental guidelines. Generates reports on network performance, trouble-shooting results, and routine maintenance of network elements. This role requires individuals to work within the demands a global 24x7 High availability transaction oriented network. Ability to translate business requirements into network requirements and collaboratively work with other technical teams to deliver an overall solution.

What Part Will You Play?

• Install, configure, evaluate and make recommendations regarding infrastructure equipment as a subject matter expert

• Load software, customize and configure systems and software to optimize resource requirements and audit the system to minimize vulnerability to penetration and abuse.

• Install new or rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with TSYS build standards.

• Automate the provisioning of servers, services and end-user devices giving users access to data repositories or authorization to systems, network applications and databases.

• Review work orders and designs to provide critical feedback to the requestor and other business areas to accept, adapt or decline solution development effort.

• Troubleshoot networking services and application protocols; direct other business and technical teams during problem solving.

• Deploy changes in accordance with change control process; assist with the creation and updating of change control process guidelines. Support team members with change control process and escalations.

What are we looking for in this role?

Minimum Qualifications

• Relevant experience or degree in Computer Science or another similar technical subject;

• Deep understanding of TCP/IP;

• Strong knowledge of dynamic routing protocols such as BGP and OSPF

• Strong knowledge of all major switching technologies including HSRP, STP, VLANs, trunking etc.

• Strong knowledge of other protocols such as GRE, GET, IP-SEC, Multicast and QoS.

• Cisco IOS and NX-OS operating systems

• Cisco ISR and ASR series routers

• Advanced English level.

Experience with any of the technologies below would be beneficial:

• Cisco ACI

• Virtual switching such as Nexus 1000V

• F5 GTM/DNS, APM and WAF

• Cisco SD-WAN

#LI - Remote or Hybrid

At TSYS we recognize that innovation and transformation only happen in inclusive and safe work environment and as an equal opportunity employer, we strongly encourage people with disabilities to apply to any of our job positions.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.