New Business Development Manager, Small and Medium Business

Responsibilities

About Us
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.

Our SMB New Business Development Team is responsible for prospecting, qualifying, pitching and closing high potential advertisers and marketing agencies for the TikTok Ads Platform. You will consult with decision makers to help them incorporate TikTok Ads into their marketing strategies, collaborate closely with internal stakeholders to develop best practices for client acquisition and sales, while building and managing a pipeline of opportunities, establishing new client relationships, focusing on revenue and bottom line business impact. Success in this position requires a passion for sales, supporting businesses, generating new business, and the ability to thrive in a fast-paced, team-focused environment.

You will:
- Prospect, qualify, pitch and close new business opportunities for the TikTok Ads Platform
- Collaborate with marketing teams on lead-generation initiatives
- Build and manage a pipeline of business
- Consult with decision makers and align TikTok Ads strategies with identified marketing and business objectives
- Onboard new clients onto the TikTok Ads Platform and set them up for long-term success
- Consistently reach or exceed performance goals, whilst delivering a best-in-class experience to clients
- Working with customers not yet on the TikTok platform with the aim of leading the full sales cycle; from prospecting to closing a deal, managing the customer in the first few months before fast-tracking to AM.
- Working cross-functionally with marketing teams and in-country teams to determine key growth industries, and execute this strategy.

Qualifications

Minimum Qualifications
- Bachelor's degree or above
- Minimum 5 years of relevant work experience in sales and/or business development
- Deep understanding of Small and Medium Business industry

Preferred Qualifications
- Experience in pipeline building through prospecting and reaching out to new customers
- Proven track record of exceeding performance targets

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.