Night Auditor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Your seaside gathering place in the Caribbean's culinary capital. When you arrive in Anguilla, the stresses of everyday life are left far behind. Set along the island’s northwest shore, our Forbes Travel Guide Five-Star Resort is the perfect place to make memories with friends and family. Settle into one of our spacious accommodations – 80 percent with ocean views – and fill your days with water sports, relaxing pool time and exotic dining experiences.

About the role:  

The Night Auditor is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience. As the first and last impression of the Hotel, this high profile department carries a special responsibility. The Front Office is also the natural place where guests direct comments, questions, suggests and concerns. This position requires a high level of professionalism with a friendly and calm demeanor in a sometimes demanding environment. Previous experience with hotel reservations systems will be beneficial. We are seeking candidates who have a passion for providing the best in class service and can connect with guests by demonstrating the finer touches of luxury service.

What you will do: 

• The ability to run financial reports, complete overnight audits and ensure accuracy of information.

• The ability to identify report discrepancies, communicate issues to supervisor and resolve.

• The ability to keep all support departments informed of necessary information or requests.

• The ability to handle safety deposit box requests; including distributing, giving access to and closing procedures.

• The ability to complete key packets and vouchers, and to modify registration cards.

• The ability to check guests out of the hotel in accordance with procedures; make change, cash checks, exchange foreign currency, and post charges to guest accounts.

• The ability to maintain a balanced bank assigned to you from the hotel.

• The ability to reconcile all transactions at the close of the shift and to cash out.

What you bring: 

• One to two years’ previous experience in Guest Services roles; previous employment experience within a luxury Hotels is considered an asset

• Strong communication skills

What we offer: 
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

Schedule & Hours:

• Successful candidates will be hired as a casual, part time employee. Successful candidates are expected to work overnight, holidays, and/or weekends.