Job Description
The Opportunity
Are you passionate about applying NLP and LLMs to real-world human-focused challenges? As an NLP Data Scientist at Workhuman you'll contribute to building AI tools that help organizations understand how their people work grow and connect. You'll work across multiple active projects simultaneously rather than embedded on a single product team - one quarter you might be building a text classification model the next contributing to an LLM evaluation pipeline or translating a new client need into a tool or analysis we haven't built before. What stays constant is working with large volumes of unstructured workplace text and shipping models that drive real product outcomes.
**This is a remote position based in the US.
** Applicants must have valid permanent work authorization in the U.S. (e.g. U.S. citizen permanent resident). We are unable to offer visa sponsorship for this role.
What We Can Offer You
The opportunity to design and deploy NLP and LLM-powered models that directly power Workhuman's AI products.
Hands-on work with large volumes of unstructured text — employee recognition data feedback survey responses and more.
Exposure to the full applied NLP lifecycle: problem framing data preparation model development evaluation and production handoff.
Collaboration with a cross-functional team of Data Scientists ML Engineers Software Engineers and Product Managers.
A learning-forward environment with access to the latest research tools and best practices in NLP and generative AI.
The Skills You Will Bring
Foundational experience with NLP techniques including text classification named entity recognition information extraction and working with unstructured text data.
Proficiency in Python and comfort with the modern NLP/ML stack - HuggingFace Transformers spaCy NLTK Gensim scikit-learn statsmodels pandas and pyarrow.
Familiarity with LLMs and their practical applications — including prompt design and basic LLM evaluation techniques (e.g. LLM-as-judge semantic similarity scoring). Genuine curiosity about model evaluation is a strong plus.
Some experience with cloud-based ML infrastructure; AWS and Bedrock experience is a plus.
Comfort working with boto3 or similar SDKs to integrate ML capabilities into larger systems.
A collaborative solution-oriented approach to ambiguous problems.
Strong communication skills with the ability to translate technical findings into clear language for non-technical audiences.
The base salary range for this position is $130000 - $155000. Offered base compensation within this range will be determined based on the candidate’s qualifications experience geographic location and other factors relevant to the scope and responsibilities of this role. This role is also eligible for bonus or other variable compensation based on job performance and our standard benefits package which supports employee well-being and work-life balance.
Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position please don't hesitate to reach out to us at g[email protected] for assistance. We are committed to ensuring equal access to opportunities for all individuals.
At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above please still consider applying. We’re looking for a human who is collaborative and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank talk and celebrate each other creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.
Did you know we have an award-winning culture across EMEA and North America:
We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020 2021 and 2022.
In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.
We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston U.S. Best Large Places to Work and U.S. Best Places to Work.
There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.
Our core values are Respect Determination Innovation and Imagination.
Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs job requirements and individual qualifications without regard to race color religion or belief national social or ethnic origin sex (including pregnancy) age sexual orientation gender identity and/or expression marital civil union or domestic partnership status past or present military service or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company and we seek to recruit develop and retain the most talented people from a diverse candidate pool.
Skills Required
- Foundational experience with NLP techniques (text classification named entity recognition information extraction) and working with unstructured text data
- Proficiency in Python
- Experience with modern NLP/ML stack: HuggingFace Transformers spaCy NLTK Gensim scikit-learn statsmodels pandas pyarrow
- Familiarity with LLMs prompt design and basic LLM evaluation techniques (e.g. semantic similarity scoring LLM-as-judge)
- Experience with cloud-based ML infrastructure
- AWS and Bedrock experience
- Comfort working with boto3 or similar SDKs
- Strong communication skills and ability to translate technical findings for non-technical audiences
- Valid permanent work authorization in the U.S. (no visa sponsorship available)
- Genuine curiosity about model evaluation
What the Team is Saying
What We Do
Workhuman® is helping companies meet today’s biggest human capital challenges - including unprecedented turnover employee engagement hybrid work environments and DE&I - through the Workhuman Cloud® a secure SaaS platform that provides the industry’s best-in-class Social Recognition® solution. Co-Headquartered in Dublin Ireland and Framingham Massachusetts USA Workhuman has been pioneering the human workplace to improve the employee experience at work with solutions that engage with approx. seven million customer employees in 30+ languages in 180 countries generating 100 million moments of human connection. Workhuman employs over 1000 people – including over 500 humans in North America who sell and market our solutions and services at scale committed to helping companies improve returns on their most important investment– their people.
Why Work With Us
We love what we do because we’re creating a better future for the workplace – and beyond – through our technology and our people. We’re building cultures of gratitude celebration and human connection for leading global brands – and that starts with our own. Here you can bring your true authentic self to work. Every day.
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Workhuman Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our humans do their best work in different ways whether it’s in the office full time on a hybrid model or fully remote; aligned to the preferred ways of working of their specific departments or teams.
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Date Posted
06/23/2026
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