NOC Engineer

Req ID: 249567

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a NOC Engineer to join our team in Washington, District of Columbia (US-DC), United States (US).

Job Duties:

• Monitoring communications connectivity (e.g., VSAT, DTS-PO, VPN/DMVPN, MPLS, and TICs), as well as the devices that terminate communications links, to ensure uninterrupted communications and in the event of a failure provide rapid identification and resolution of problems per defined SLAs. Coordinate with service providers to restore service in the event of outages as necessary per MOAs.
• Provide network administration of Local Area Network (LAN), Metropolitan Area Network (MAN), Wide Area Networks (WAN) components, including Wireless technology at various remote locations.
• Monitor and manage networks used by software development teams.
• Recommend and implement approved solutions for optimizing networks.
• Manage, configure, monitor, and maintain wireless network infrastructure such as wireless arrays and Wireless Intrusion Protection and Detection devices.
• Manage and maintain router protocols.
• Maintain and refresh the network's operational infrastructure such as routers, switches, Wireless Access Points, VPN and WAN optimization appliances, VSAT modems, Voice over Internet Protocol (VoIP) Multimedia Communication Server (MCS) and Video Teleconferencing (VTC).
• Audit operational logs on all network devices for events, warnings, alerts and alarms requiring action.
• Maintain all network equipment with the latest updates (e.g. firmware patches).
• Support routine network maintenance tasks performed by third party maintenance providers for the network components and perform testing in accordance with a check list of each component type prior to accepting the component as operational.
• Ensure network infrastructure equipment is maintained in accordance with policies and recommendations and environmental equipment and conditions are suitable for equipment performance.
• Ensure all changes in the environment follow the appropriate change request approval process.
• Ensure the integrity and security of the network infrastructure to provide maximum performance for users.

Basic Qualifications:

• Minimum 6 years of experience monitoring and managing networks used by software development teams.
• BS/BA in Computer Science, Information Systems, Engineering, Business, Physical Science, or other technology-related disciplineorequivalent combination of education and work experience
• Ability to work either 1st, 2nd, or 3rd shift and some weekends
• Interim/Secret Clearance

Preferred Qualifications:

• Thorough knowledge of IT concepts, strategies and methodologies.
• Thorough knowledge of business functions and extensive understanding of business operations, strategies and objectives.
• Extensive knowledge of Process and IT service management concepts.
• Experience in technical problem solving and crisis management concepts.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $63,600 - 149,200. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

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About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.