NPI Product Engineer

Pay Range: $68,700.00 - $116,800.00 Annually

Primary Location: USA-AZ-Phoenix-KLA

KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits identified below. Interns are eligible for some of the benefits identified below. Our pay ranges are determined by role, level, and location. The range displayed above reflects the minimum and maximum pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including location, job-related skills, experience, and relevant education level or training. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications

As product engineers we are engaged in the NPI & Service processes for the Broadband Plasma Inspection systems covering multiple aspects of product development, service readiness, field support & reliability improvements. This includes driving serviceability requirements for various system and subsystems. The Product Engineer must possess strong sense of purpose, continually seek to improve self, others, and processes. Continuous serviceability improvements include cost of service reductions, operational efficiency, crafting new technologies, innovative ideas, and new effective ways of servicing our products. Work requires coordination with many engineering fields as we play the central role in the product serviceability development and continuation throughout the life of our products. Must be effective in matrixed work environment. Travel may be required. We are looking for candidates who are seeking professional growth and can demonstrate leadership attributes.

This position will be focused on Systems Engineering fields.

Your responsibilities would include the following:

• Gain a systems-engineering level knowledge of highly sophisticated, groundbreaking systems including wafer stage, vibration isolation, motion control, opto-mechanical and Automated Wafer handling subject areas
• Support external and internal customers in the operation, installation, upgrade, diagnosis, repair and application of systems.
• Respond to situations where first-line support has failed to resolve problems by providing written plans of action by e-mail or hands-on assistance at customer sites in the Asia, USA and Europe.
• Write technical reports to communicate issues, analysis, technical assessments, system status, and engineering recommendations.
• Implement and supervise progress of the NPI/Sustaining work. This will include Diagnostic improvements, software feature requirements development, training plans and documentation planning and contribution.
• Work closely with Engineering, attending concept and design reviews to provide feedback on serviceability of new designs and potential improvements
• Drive small projects in matrix environment

Minimum Qualifications

• BS required in Engineering, Physics, IT/Software/Networking, Electronics, Optics, Mechanical, Software or related technical field.
• Hands-on experience building, operating, and solving problems for sophisticated instruments, such as experimental research instruments, medical systems, or semiconductor capital equipment.
• Knowledge of electrical and mechanical systems, motion control, vibration isolation
• Person who will thrive in this job is interested in technology, human factors, business, driving improvements, and enjoys presenting and building working relationships.
• Knowledge or experience with industry standard problem solving methodologies and models.
• Excellent oral and written communication skills.
• Results oriented, looking for challenges, and driven to excel.
• Quick grasp of ambitious, complex technical information.
• Motivated by helping others succeed, enjoys teaching, troubleshooting, working with groups of people, and explaining sophisticated things as simply as possible.
• Flexibility to quickly adapt to dynamic environment (Adjust between program tasks and escalated service team needs)
• Availability for travel both domestically and internationally up to 25%-35%.
• Possible non-standard working hours including weekends and holidays.

The company offers a total rewards package that is competitive and comprehensive including but not limited to the following: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.