OEM Account Manager

RESPONSIBIITIES AND DUTIES:

• Develops and executes a strategic account plan to achieve targeted business development, growth and profitability goals. Ensures all prospects and customers receive the level of attention appropriate to their business potential. Regularly monitors progress against the plan and makes modifications, as required, throughout the year.
• Builds successful relationships with key decision makers and influencers in existing and prospective customers.
• Is a key participant in new project or product cross-functional team meetings. Consults with Engineering, Purchasing, Service and QA departments at OEM account level on existing and new product development. Works with engineering to ensure product design meets customer expectations. (i.e. reliability, aesthetics, customer requirements, regulatory requirements etc.)
• Uses a systematic approach process to move opportunities through the pipeline, ensuring each step is conducted and complete in a satisfactory manner prior to moving to the next step/stage.
• Generates proposals/quotations, independently or with the assistance of other sales functions, in accordance with standard procedures and pricing guidelines. Develops consensus with customers on PTI value proposition(s) prior to solution building. Ensures proposal meets customer needs and clearly presents PTI's value proposition.
• Uses CRM on a daily basis for all lead, contact, activity, forecasting, account management and time management monitoring, recording and reporting functions.
• Responds promptly to inquiries and seeks out and calls upon customers to identify their needs for products and qualifies leads. Directs customer inquiries and orders to the most efficient sales channel.
• Monitors and responds to competitor activities at prospects and provides timely reporting on competitive activity to sales management.
• Investigates complaints and product concerns. Partners with appropriate company departments, such as Engineering and Quality, to ensure corrective action.
• Assists finance in collection of delinquent accounts.
• Establishes effective communication network between customer and company concerning forecast and purchase order requirements.
• Provides technical assistance, with respect to product application, to internal and external marketing representatives and customers.
• Performs administrative responsibilities in connection with sales accountabilities, as required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)