Office Admin

New York, United States | Office Ops | Full-time

Not your everyday company

Lemonade completely reinvented how insurance works. As a customer-centric tech company, we created an insurance experience that is smart, instant, and delightful.

At Lemonade, you'll be working with a group of like-minded makers, who get a kick out of moving fast and delivering great products. We surround ourselves with some of the smartest, most motivated, creative people who are filled with positive energy and good karma.

Unlike most publicly traded companies, we're nimble and efficient. We take pride in the fact that we still think and operate like a startup. We don't care much about titles and hierarchy and instead focus on innovation, bold moves, and challenging the status quo.

We're built as a lean, data-driven organization that relies on a common understating of objectives and goals to provide teams with autonomy and ownership. We don't like spending our days in meetings and we skip committees altogether. At Lemonade, there's no such thing as going over someone's head. We have zero tolerance for bureaucracy, office politics, and lean-back personalities.

As a Public Benefit Corporation and a certified B-Corp, we deliver environmental and social impact using our products and tech. Through our Giveback program, we partner with organizations such as the ACLU, New Story, The Humane Society, Malala Fund, American Red Cross, 360.org, charity: water, and dozens of others, and have donated millions towards reforestation, education, animal rights, LGBTQ+ causes, access to water, and more.

Awarded 'best workplace'

Best Workplace and Best-Led Company by Inc. Magazine

"World Changing" by Fast Company

Recognized as a World Changing Idea by Fast Company Magazine

Ranked #1 Home insurance in America

Won best renters and homeowners insurance in America by US News, and others

Best Pet Insurance in America

Rated "Best Overall Pet Insurance" by Better Homes & Gardens

Rated 4.9 on the App Store

Among the highest rated apps of all time

What you're applying for

We're looking for a highly motivated and detail-oriented office admin to support operations in NY.

In this role, you'll be a strong cultural ambassador for Lemonade, bringing the best parts of our spirit into the day-to-day office operations. As a cross-team collaborator, you'll be key in creating a best-in-class workplace experience for our team.
The ideal candidate has a customer-centric approach and rich experience handling a wide range of admin tasks and responsibilities simultaneously, including vendor management, workplace maintenance, employee experience, events, and more. Most importantly, we're looking for someone who is super personable, and passionate about creating a friendly, welcoming work environment.

In this role you'll:

• Run the front-of-house operations (mail, packages, coordination of vendors, welcoming visitors, etc.),
• Support the local office and employee experience team with office maintenance & creative event planning
• Help support the remote experience team, as many of our employee experience initiatives are for the entire US population

What you'll need:

• Proven experience as an office admin, front desk manager, or administrative assistant (in a startup environment is a plus!)
• Excellent time management skills and the ability to multitask and prioritize
• Proactive, attentive to details, and a born problem-solver
• Strong organizational and planning skills, and adept at thriving in a fast-paced environment
• Experience working with different vendors
• An upbeat, positive attitude, and a proactive approach
• The ability to physically work from our SoHo office five days a week
• Enthusiasm about learning and adapting to the exciting world of AI - a commitment to exploring this field is a fundamental part of our culture

*Please note that we are unable to sponsor applicants for work visas

Lemonade's US base salary range for this full-time position is $26.44-$28.85 per hour plus equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Speak to your recruiter to hear more about the specific salary range for your preferred location.

Things to know...

Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time.