Office Assistance

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Primary responsibilities:

• Managing communications across different time zones effectively.
• Limited face-to-face interaction with some stakeholders, requiring strong virtual communication skills.
• Alternating schedules that may impact consistency and routine tasks.
• Balancing multiple tasks, including administrative duties, guest interactions, and supporting leadership projects.
• Handling confidential information with discretion and professionalism.
• Adapting to fast-paced and dynamic office environments while maintaining accuracy and efficiency
• Personally greet and assist internal and external guests, ensuring a welcoming experience.
• Prioritize and manage telephone calls and in-person visitors efficiently.
• Administer clear and professional written correspondence.
• Maintain open lines of communication with team members, stakeholders, and leadership across different platforms.
• Navigate communication challenges caused by time zone differences.
• Complete and circulate meeting minutes accurately and promptly.
• Prioritize tasks and appointments based on urgency and importance.
• Determine the best approach to handle sensitive or confidential information.
• Decide on appropriate escalation paths for guest or stakeholder issues.
• Allocate time effectively between administrative tasks and guest-facing responsibilities.
• Identify and recommend improvements in office procedures and workflows.

Qualifications

Skills and knowledge:

• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Ability to remain calm, courteous, and focused on guest needs under pressure.
• Proficiency in Microsoft Office Suite and architectural design-related software.
• Ability to handle multiple tasks efficiently and prioritize workload.
• Strong attention to detail and accuracy in administrative tasks.
• Knowledge of hotel operations and administrative standards