Office Manager

ConnectWise is the world's leading software company dedicated to the success of IT Solution providers. As a company our vision is to power a thriving IT ecosystem that transforms what's possible for SMBs. How we do this is by empowering IT solution providers with unmatched software, services, and community to achieve their most ambitious vision of success

ConnectWise provides a work environment where each colleague is valued for their perspectives, skills and talents, is treated respectfully, can communicate openly and is encouraged to develop to their full potential as a contributor to the success of the company and the communities we serve. We value our colleagues and offer a competitive benefits package including medical, retirement investment plans, flexible time away, community volunteer opportunities, master’s assistance program and colleague recognition programs.    

The Office Manager is responsible for managing the day-to-day administrative tasks at their assigned office location such as maintaining information files, processing paperwork, shipping and receiving supplies, front desk coverage as needed, and keeping the office organized. This individual works in partnership with the Facilities team to maintain the organization of our office spaces and communicate effectively with both internal and external partners.

Essential Duties and Responsibilities:

• Provides support to the Administration & Facilities teams, with a high attention to detail
• Notifies internal teams of visitors
• Manages office supply, shipping, breakroom, and all office inventory
• Communicates with building management and vendor for needed improvements and repairs
• Manages and reports colleague complaints regarding facilities on department boards
• Works with finance to resolve any discrepancies on invoices and packing slips
• Organizes and straightens the office
• Orders/stocks food orders, office supplies, and miscellaneous special orders
• Books conference rooms and meetings
• Sorts and routes incoming office mail
• Provides front desk coverage as needed

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to perform routine situations and procedures with limited supervision
• Excellent customer service skills
• Strong team player, ability to build positive and collaborative relationships within the ConnectWise organization
• Possess an outgoing personality, be detail-oriented, work well under pressure, and have excellent analytical skills
• Proficient with Microsoft Word, Excel, and Outlook
• Self-starter who can work and learn quickly while maintaining a positive attitude
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures, terminology and SharePoint
• Will need to occasionally lift up to 20 pounds as is typical in an office setting.
• Will need to be able to assist with table and chair set up for events.

Educational/Vocational/Previous Experience Recommendations:

• Requires limited knowledge of operations procedures and tools
• Preferred: Associated degree or equivalent college coursework
• Preferred: Minimum two years office administrative experience

Working Conditions:

•  On-Site
• 0-10% travel may be required

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.

The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.