Office Manager
Job Description
-
- All clients should be cared for in a thoughtful, upbeat, compassionate way and feel they received a white glove experience.
- Follow all opening and closing procedures (refer to the opening and closing checklist)
- Place reminder calls to clients for appointments
- During client exit experience ensure that the client is booked on the calendar for their next session(s).
- Attempt to fill any openings in the schedule for massage or chiropractic.
- Follow up on new patients after their appointment the next day.
- Make certain everything is clean and merchandised properly in the waiting room.
- Ensure inventory is correct on the computer.
- Assist clients with available therapies such as foot detox, stem, and heat, red light therapy (including ensuring eye protection is sanitized), and preparing sauna and salt booth before and after client use.
- Post on social media when appointments are available and highlight the benefits of products.
- Check inventory for rotation and expiration dates – alert the doctor if any products are 2-3 months old.
- During downtime, self-educate on products to be a knowledgeable resource for clients.
- Explain the features and benefits of products to clients waiting in the lobby for treatment and while assisting in therapies.
- Manage communication, including but not limited to company emails, phone calls, and anything client-facing related.
- Communicate with the doctor in a timely and effective manner any feedback from patients or employees you receive, especially if a client has a concern or special need that requires immediate attention.
Date Posted
02/27/2024
Views
0
Similar Jobs
Software Engineering Manager - Cargill
Views in the last 30 days - 0
The Software Engineering Manager job involves setting goals for a team responsible for software project development and delivery ensuring quality stan...
View DetailsSoftware Architecture Engineering and Cloud Computing Engineer - The Aerospace Corporation
Views in the last 30 days - 0
The Aerospace Corporation is seeking a Senior Project Engineer with expertise in software architecture engineering and cloud computing The role involv...
View DetailsSales Development Representative - UK (Remote) - Dscout
Views in the last 30 days - 0
Dscout is a company that specializes in experience research solutions helping innovative companies like Salesforce Sonos Groupon and Best Buy to build...
View DetailsIntern People Experience - Personio
Views in the last 30 days - 0
Personio is an HR platform that simplifies complex tasks for small and mediumsized organizations With a team of over 1800 employees across Europe and ...
View DetailsSenior Finance Business Partner (d/f/m) - Personio
Views in the last 30 days - 0
Personio an intelligent HR platform is seeking a Senior Manager for FPA to lead financial planning and analysis for key departments The ideal candidat...
View DetailsSenior Lead, Talent Acquisition - Sales (Relocation to Munich) (d/f/m) - Personio
Views in the last 30 days - 0
Personio a leading HR platform is seeking a Senior Lead Talent Acquisition professional to drive growth in the Revenue and Success functions across Eu...
View Details