Office Manager

3Play Media is a growing, profitable technology company revolutionizing how people consume online media. Our premium live captioning, transcription, audio description, and translation solutions serve over 10,000 higher ed, enterprise, media, and government customers. Established in 2007 at MIT Sloan, we've since expanded with headquarters in Boston, MA, and offices in Minneapolis, MN, and Calgary, AB. The Office Manager is responsible for creating and maintaining a positive work environment that aligns with 3Play’s culture. They will ensure that the office runs smoothly, employees are engaged, and that everyone has the tools needed to maximize productivity. The perfect candidate will be energetic and comfortable wearing multiple hats.

This position reports to the Chief People Officer and will be an integral part of the organization. The Office Manager has a wide and exciting range of responsibilities across the organization including: facilities management, administrative assistant, and social coordinator. This is a great opportunity for someone looking to grow their career with an organization that is committed to accessibility and working for a purpose! This role is expected to be 20-25 hours per week. Onsite attendance is required.

DAY TO DAY:

• Fosters a welcoming and supportive environment for all employees and visitors
• Orders, stocks and organizes all office supplies, beverages, and snacks; manages all related vendor contracts
• Monitors the office conditions and arranges for all necessary maintenance and repairs; ensures cleanliness and safety of office
• Serves as liaison with property management services to address day to day concerns
• Handles all ingoing and outgoing mail and packages
• Completes administrative tasks and special projects for the executive, finance and HR teams
• Addresses employee’ queries and escalates appropriately
• Office calendar and management
• Assists with travel and lodging arrangements as needed

WHO YOU ARE:

• Experience as an administrative assistant, executive assistant or office manager; Associate’s or Bachelor’s degree preferred
• Tech savvy - Ability to do basic troubleshooting on technical issues and escalate as necessary
• Superb written and verbal communication skills
• Proficiency with MS Office (Word, Excel, and PowerPoint), G-Suite, Zoom, Slack, DropBox, and Adobe preferred
• Excellent organizational, planning, and time management skills
• Ability to multi-task in a fast-paced environment
• Detail oriented with advanced problem-solving skills
• Creative and willing to suggest improvements
• Discretion in handling highly sensitive and confidential information
• Enjoys working both independently and together as a team
• “Roll up your sleeves attitude” and flexible- Willing to tackle many different types of tasks and assist employees and visitors
• Ability to work outside of normal office hours occasionally
• Knowledge of basic HR practices preferred