Office Manager

WHO WE ARE

NCSOFT is a premiere digital entertainment company and global publisher with worldwide locations and more than 4,000 employees focused on bringing extraordinary games to life for millions of fans around the world. Established in 1997 and headquartered in Seoul, South Korea, we quickly became a key leader in online games. Best known for critically acclaimed franchises including Lineage, Aion, Guild Wars, and Blade & Soul, NCSOFT is also one of the world’s top mobile developers with Lineage 2M occupying the #1 grossing revenue slot on Google Play. Our core goal is making people in this world happier by delivering games that entertain a globally connected audience has remained the same. Our culture is innovative, creative, collaborative, and impactful, and we are passionate about creating the best gaming experiences for our players.

We are looking for an Office Manager to oversee general office operations, including facilities and office maintenance, administrative support and vendor relationships.  This position will help build and strengthen a positive company culture by welcoming inquiries, offering assistance and troubleshooting as needed. 

WHAT YOU'LL DO

• Front Desk presence, to include greeting visitors, answering calls, receiving parcels
• Manage all office-related vendor relationships for vendors who provide services to the studio
• Maintain and maintain all common areas, conference rooms, and kitchens, making sure the proper supplies are in those areas and stock supplies as needed
• Work with the Property Management team, to oversee all maintenance, janitorial, repairs and service requests for the studio
• Purchasing control over office-related supplies; maintains cost tracking, submits purchase order requests and works with the Finance Department when necessary.  Ensure that the facility is consistently maintained in a professional manner.
• Assist the HR/Recruiting as necessary with the employee functions, interview scheduling and coordination
• Maintain the building safety initiatives following OSHA requirements.
• Develop and coordinate safety programs for employees
• Participate and assist in coordinating office morale events’
• Schedules and coordinates employee desk moves, including the placement, cleanup and setup of new hires and all departures.
• Solely responsible for managing all incoming and outgoing mail. Packing and shipping through FedEx and UPS will also be a function of this position.
• Manage travel arrangements for the studio personnel using Concur
• Manage relocations for new hires and transfer employees
• Assist with various projects and support the Executives in administrative tasks
• Help prepare or distribute documents for meetings or presentations
• Inspect equipment and machinery to observe possible unsafe conditions
• Recommend solutions to issues, improvement opportunities or new prevention measures
• Report on health and safety awareness, issues and statistics
• Order meals both catered and non-catered for departments as requested

WHAT YOU'LL NEED TO BE SUCCESSFUL

• 3+ years of experience as an Office Administrator or Facilities related role
• Strong communication skills, both written and oral
• Excellent customer service skills, as well as a positive, calm demeanor are essential
• Extensive experience with booking domestic and international travel
• Experience working with various executives, personalities, and a large volume of employee requests
• Self-motivated to proactively improve the studio culture and facilities
• Ability to work independently and successfully in an ever-changing, fast-paced team environment
• Outstanding organizational skills and a strong attention to detail
• Proficiency with Microsoft Word, Excel, Outlook, and Visio
• Safety committee knowledge 
• Efficient and effective multitasking skills
• Strong team player
• Notary Republic a plus
• Concur Expense experience a plus
• First Aid/CPR certified is a plus

This is a full time onsite position at our Bellevue location in typical office environment that requires the physical ability to lift boxes +/- 40lbs.

The salary range for this position in WA is $60,000 - $80,000 per year, plus annual bonus potential. Please note that the salary shown is a general guideline only. We take into consideration the your experience and qualifications when determining final salary. This role is also eligible for medical, dental, vision and life insurance, short and long term disability, 401(k), flexible and dependent care spending accounts, PTO, paid holidays and parental leave.