Office Operations Assistant

• Access & Security: Maintain secure access for our NYC headquarters using Kastle and LenelS2 systems. You will manage the assignment tracking and deactivation of employee and temporary badges
• Facility Maintenance: Conduct daily walkthroughs to ensure the office is clear of clutter. You will manage appliance repairs maintain restrooms and coordinate with building management and third-party experts like plumbers or electricians as needed
• Employee Experience: Oversee quality services for daily snacks weekly catered lunch via Fooda and monthly Connection Days. You will also facilitate seasonal decorations and special events organized by the Employee Experience team
• Onboarding: Conduct biweekly office onboarding sessions for new hires to ensure a smooth transition into the workspace
• Shipping & Receiving: Manage the receipt sorting and delivery of mail and packages. This includes specialized sorting for departments like Finance Legal and HR
• Office Supplies: Manage inventory and order supplies on a biweekly or monthly cadence to meet productivity needs
• Reception: Provide reception coverage (Tuesday-Thursday 8 AM - 2 PM) and help develop a new SOP as we transition toward a self-service unmanned receptionist model
• Request Management: Attend to facilities requests through our office ticketing platform (Zendesk) and Slack channels serving as the first point of contact for employee and subtenant needs
• Complete ad-hoc projects as assigned by the office manager

• Education: Bachelor's degree in business administration or a related field or equivalent relevant experience in facility management
• Experience: At least 3 years of experience in office management or facilities oversight in a fast-paced environment
• Resourcefulness: You are a resourceful troubleshooter with a "can-do" spirit of fulfillment
• Organization: You possess a strong attention to detail as well as organizational and administrative skills - capable of managing just-in-time requests with varying levels of intensity
• Relationship Building: You enjoy building and maintaining effective working relationships with people at all levels including visitors and vendors

• Experience overseeing facilities remotely or internationally
• Interest in or possession of a Certified Facility Manager (CFM) credential

• Work/life autonomy via flexible work hours and flexible paid time off
• Comprehensive compensation package
• 401(k) contribution to help you reach your retirement planning goals
• Financial health resources including 1:1 financial advice
• Mental well-being tools and services
• Parental benefits and policies including family-building care and generous leave
• Path to parenthood programs supporting fertility adoption and surrogacy
• Travel support for safe healthcare services

What We Do

Flatiron Health is a healthtech company dedicated to helping cancer centers thrive and deliver better care for patients today and tomorrow. Through clinical and data science we translate patient experiences into real-world evidence to improve treatment inform policy and advance research. Cancer is smart. Together we can be smarter. Flatiron Health is an independent affiliate of the Roche Group.

Why Work With Us

Reimagine the infrastructure of cancer care within a technology and science community that values integrity inspires growth and is uniquely positioned to create a more modern connected oncology ecosystem.

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