Office & People Experience Manager

There are 2 billion people in the world that are financially underserved, having little to no access to financial products. The majority of these people live in the Emerging Markets.

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Jeff is a financial technology startup that addresses this issue. We build financial product comparison marketplaces that help consumers and financial service providers connect and increase odds of cooperation by the help of available data - largely digital footprint.

Our goal is to unlock financial services for the underbanked, with a clear focus on emerging economies that will drive the global economy in decades to come.

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Launched in Vietnam in 2020, Jeff has grown into a 40+ people team across 6 countries.

To date, we have helped 9 million customers in Vietnam, Philippines, Mexico and Sri Lanka to compare tens of millions of financial products.

Since inception, Jeff has raised close to $5 Million in funding from reputable investors

- We have grown from 0 to 8-digit annual revenue 

- In 2024, Sifted recognized Jeff as fastest growing startup in the region

- Jeff has also been recognized as Top 3 fastest growing tech company in the Central Europe by Deloitte

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As we enter the next phase in our journey, we are looking for an Office & People Experience Manager. You will be in charge of making Jeff HQ office have that magic touch feeling & ensure team members can gladly call Jeff their second home.

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If you're looking for a challenge and the opportunity to participate in building an exciting, global product, then this role is for you! ⚡️

You will:

• Take care of all things our HQ office in Riga, starting from basics like supplies and order, ending with those magical touches to make our premises feel special in all sorts of good ways
• Ensure employees are provided with all necessary equipment and tools to do the best possible work
• Play an important role in all things employee onboarding
• Handle a number of administrative tasks
• Take an active role related to all things team building events - both offline and online, as we are a distributed team
• Assist with all things related to employee business trips - both going abroad, as well as non-local people visiting our Riga HQ
• Propose ideas and initiatives to improve overall employee experience and team environment
• If interested, partake in tasks and items related to recruitment

You have:

• Excellent level of Latvian and English, both written and spoken
• Readiness to work full time from the office
• Natural ability to be highly organized and structured
• High sense of responsibility and outstanding planning capabilities
• Ability to strike a conversation with just about anyone
• Readiness to work in a lowkey chaotic environment (we are a startup after all) & tame the chaos from time to time, where appropriate

What we can offer you:

• Equipment of your preference.
• Vacation policy that fully covers annual leave and National holidays in line with your residence country’s standards
• Knowledgeable, driven and truly experienced team
• Modern and cozy office in the very center of Riga, Spikeri - the very heart of Latvian startup ecosystem
• Team building events, both remotely and in-office
• High energy - as a growing startup, no day is the same
• Unlimited growth - as the company grows, you grow with us! 🚀

Values at Jeff:

• Walk the talk. We expect people at every function and every seniority level to not only understand what to do, but to be able to do it. Jeff is not a place for coaches that create nice presentations, but don't play.
• Integrity. Our team consists of reliable, trustworthy and accountable professionals that respect each other. As a company, we commit 110% to our team, and the same is expected in return. In every team, there are different opinions and conflicts from time to time, but integrity is what allows us to disagree, yet commit to decisions made. Lack of this quality is a red flag to us.
• 10x Mentality. We are addressing financial challenges of at least 25% of the global population. “Is the market big enough?" is an irrelevant question. Conquering massive markets requires bold ambition and targets, and reaching them calls for bold solutions. A few years ago, a million $ per year seemed wild. Now, a million $ is underwhelming. If you are always hungry for that next zero, you'll fit right in!
• Action over perfection. Acting without a plan is planning to fail. But once the plan is there, speed matters in business. We believe that making informed decisions quickly and iterating as we go is better than waiting for the perfect plan. This value helps us maintain momentum, stay competitive, and continuously improve based on real-world feedback.
• Always be solving, always be building. We are an early-stage, high-growth company. There are more problems to solve than solutions in our everyday life. If you are on team Jeff, you are expected to be a proactive solution builder, breaking barriers along the way. We are looking for problem solvers, not finders: discover, research, communicate & always be building.
• Own it. At Jeff, we embrace full responsibility for our work, regardless of its visibility or scale. From major projects to routine maintenance, every task contributes to our success. You own it = you track performance, create initiatives and make sure everything humanly possible to deliver the outcome. Every task must have clear, measurable results or learning, and every task starts and ends with transparent, honest communication.

🤘 Ready to have fun while building a data-driven financial marketplace for the economies of tomorrow? Let's talk!