Onboarding Account Coordinator

Company Overview

AdCellerant is an award-winning tech-enabled services company that has brought Madison Avenue-level digital marketing solutions to Main Street businesses since 2013. We help local marketers, media companies, agencies, and channel sales organizations leverage our proprietary advertising software platform, Ui.Marketing.

Summary of Role:

We are looking for a professional with a degree in business and/or marketing, interested in working for a fast-paced tech company! The Onboarding team at AdCellerant serves our new clients, proactively building relationships, assisting with media strategy, and navigating the partnership including the use of our proprietary platform, Ui.Marketing.

The Account Coordinator provides overall day-to-day administrative and customer service support for our Onboarding team, ensuring the effective execution of client needs and objectives. The person in this role will be client-facing and work with multiple technology tools, platforms, and processes everyday. A large daily focus in this role will be preparing proposals for our clients. You'll attend regular client calls, provide assistance to Onboarding Specialists, help clients with questions and issues as they arise, and participate in sales initiatives.

The ideal candidate will demonstrate a strong worth ethic, a “can do” attitude, and an ability to pivot quickly between various tasks assigned. Time management skills are critical! Strong MS office skills including Word, Excel, and PowerPoint is a requirement. You'll be joining an award-winning team that provides excellent customer service and drives company objectives!

Responsibilities:

• Work as an extension of the Onboarding team in proactively servicing our media partners
• Create proposals and strategic recommendations for new partners
• Coordinate the onboarding process for new partners
• Track and log all sales activity in Salesforce
• Field ongoing questions, concerns, and needs (both internal and external), and communicate solutions effectively
• Perform any other tasks, pertaining to partner needs, as assigned by the Onboarding team

Location Information:

This role is required to be located near our Denver, CO office, with hybrid work from home flexibility.

Team members must live and work in the United States* (*territories excluded), and have access to reliable, high-speed internet.

Compensation:

The annual compensation range is $50,000 to $63,000 including salary and bonuses.

Benefits:

AdCellerant offers full-time employees:

• Paid vacation, holidays, and sick days
• Health/dental/vision benefits
• 401k retirement plan and company match contribution
• Generous paid parental leave
• Wellness Program
• Work from home flexibility
• Denver, CO headquarters available for hybrid work with in office perks

Life at AdCellerant:

Our top priority is our team above everything else. We set out to build a great workplace, followed by a great company. We can only achieve the company's business objectives if our team is motivated. Since the inception of our company, we've been proudly recognized as:

• Built In Colorado’s Best Workplaces for five years running: 2018, 2019, 2020, 2022, 2023
• Inc. Magazine “Best Workplace” 2017, 2018
• Denver Business Journal “Best Workplace" 2018

Additionally, for five consecutive years, we've achieved a place on the Inc. 5000 list of Fastest Growing Companies. We believe this achievement is only possible through our people-first approach, and continuing to grow alongside our team.

At the Heart of Everything We Do

When you join AdCellerant, you become a part of an engaged, lively, industry-leading team. We are united in our mission to make Madison Avenue-level digital advertising solutions available to Main Street marketers, and you’ll find our main pillars woven throughout everything we do.

AdCellerant’s Core Pillars:

• Driving results for partners & local businesses
• Technology innovations to stay ahead of the curve
• Our team members’ success & well being
• Exceptional customer service for every single partner
• Conducting our business in an ethical & sustainable way
• Making our local community a better place

Other Requirements:

Currently legally authorized to work in the United States on a full-time basis.

Equal Opportunity:

AdCellerant is proud to be an equal opportunity workplace. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates regardless of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, marital status, citizenship, age, Veteran status, status as an individual with a disability, or other applicable legally protected characteristics.

Important: Security Notice:

We're excited that you're interested in exploring job opportunities with AdCellerant! However, we also want to remind you to be cautious and wary of recruitment scams that have become increasingly common across all industries.

Fraudsters may pose as a representative of a company, and unsuspecting applicants may be invited to participate in fake interviews, asked to fill out fabricated employment applications, or even issued fake offer letters. This is all in an attempt to entice victims to pay money or divulge sensitive personal information.

We take your safety and privacy seriously, and want to assure you that we will never ask for your financial information during any part of the interview process.

Our communication will always come from an @careers.adcellerant.com or @adcellerant.com domain.

If you receive any suspicious activity, please stop communication with the individual and consider reporting them to the US FBI Internet Crime Complaint Center. If you're unsure about the legitimacy of an email you received from our recruiting team, please forward it to us at [email protected]

*** Please do not send resumes via email ***

Requirements

Qualifications:

• Bachelor’s Degree Required
• Interest in Advertising and Media Planning
• Strong Attention to Detail
• Proactive, fast learner
• Highly organized and able to work with a team
• Adaptable and flexible
• Willingness to take direction
• Successfully multi-tasks with collaborative team structure and open work environment