Onboarding Analyst

About us:

BVNK is a next-generation payments platform for global businesses. We bridge the gap between traditional and digital finance to make payments borderless, instant, and secure. Using the BVNK platform, businesses can send and receive payments on all major schemes and blockchain networks, incorporate stablecoins into their payment flows, and settle funds in over 30 markets.

We are a diverse team spread across the UK, Europe, South Africa and APAC, with a shared belief that in the next five years all payment flows will interact with crypto, and BVNK will be at the forefront of this shift. We raised $40M in Series A funding, and we're looking for smart, ambitious people to help us build the next generation of payments.

We're incredibly honoured to have made Newsweek's list of The Top 100 Global Most Loved Workplaces 2 years running (2023 and 2024). 

About this role in the team:

Due to our expanding business, there is an increased demand for a Compliance Onboarding Analyst to join the Team. The role requires a high level of initiative, as well as expertise in a  FinTech environment and cooperation with corporate and individual clients. This role requires high attention to clients needs, self education and  self organization. This role will form part of our global team, and will work closely with Operations, Trading Team, Sales, and Management.

Key Areas of Responsibilities:

• Onboarding and due diligence of the Company’s Corporate customers ensuring that the appropriate best practices in Onboarding and Risk Management are applied.
• Oversee   the   Corporate   customers’   application process,   responsible   for   collecting   and   verifying the necessary information.
• Identify correctly the Corporate customer’s UBOs and Directors and collect all relevant information;
• Collect,   review   and   verify   complete   information with   Corporate   applications   in   accordance   with company policies;
• Carry   out   all   relevant   checks   and   resolve   any potential   hits   (Sanctions,   PEPs, Adverse   Media, etc).
• Ensure all relevant legislation and regulations are adhered to, as well as industry guidance and best practices.
• Assess   and   decide on   a  case-by-case   basis  what measures   should   be   taken   with   regards to additional investigations, follow-up actions etc.
• Carry  out risk assessments  on all customers  and follow relevant approval and escalation processes.
• Suggest improvements to the process.
• Onboarding of Private Individuals / individual persons on the BVNK platform and different products.
• Ensure all required documentation is  collected and verified from the  Company’s High Value customers.

What we need from you:

• Fluent in English, with excellent written and verbal communication and research skills.
• Previous experience in a Fintech/payments environment.

• Minimum 1 years’ experience in corporate(B2B) customer service, onboarding, or compliance within the payments, forex, or fintech industry

• Proficiency in Microsoft Outlook and MS Office applications.

• Proficiency in Salesforce or similar sales CRM systems

• Strong written and oral communication skills, with proven ability to initiate and manage relationships via several digital platforms

• Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality.

What you can expect from us:

• Fair and competitive salary at every stage of your growth
• Meaningful ownership in the business through our employee option scheme
• Flexible working hours, with hybrid working at its heart
• A culture built on passionate growth minded people
• A flexible approach to holiday
• Opportunities to travel to our offices around the world, in locations such as London and Cape Town, to collaborate with your colleagues 
• An open and creative environment where you can help us define the future of BVNK, it’s culture, and it’s opportunity sets

At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we’d encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team.