Onboarding Associate

About Zeta

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.

Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.

Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.

Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.

Job Overview:

The Onboarding Associate designs and improves the organization's onboarding experience, ensures a smooth onboarding process for new hires, collaborates to enhance the Day 1 experience, and promotes employee engagement. Additionally, the role involves providing operational support and driving talent engagement initiatives at the location in collaboration with the People Partner.

Key Responsibilities

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Orientation & Engagement:

• Design and conduct engaging & Informative orientation sessions to familiarize new hires with the company's mission, values, and structure.
• Foster a positive and high energy environment for new hires on the day of onboarding.
• Partner with internal teams to ensure a smooth Day 1 experience.
• Continuously improve onboarding processes for efficiency and inclusivity.




Pre- and Post-Onboarding Processes:

• Oversee the entire onboarding lifecycle to be single touchpoint post offer acceptance and engage talent till onboarding.
• Manage onboarding logistics and compliance
• Champion a culture of inclusion and belonging by connecting new hires with key stakeholders, colleagues, and mentorship opportunities.
• Create a feedback-driven onboarding framework




Talent Engagement & Integration:

• Develop talent engagement programs to integrate new employees.
• Connect new hires with peers, mentors, and leadership for a sense of belonging.
• Support to Location HR Business Partner:
• Assist HR Business Partner with operational support on location specific people initiatives, employee check in and pulse
• Collaborate on talent engagement initiatives with People Partner




Stakeholder Collaboration:

• Engage with HR, IT, and Facilities to ensure a smooth onboarding process and share necessary information and updates.




Skills & Qualifications:

• Qualifications: Bachelor's degree in human resources, Business, or related fields. A master's degree would be preferred.
• Experience: 6-18 months in onboarding, HR generalist or employee engagement, with exposure to facilitating training sessions/public speaking/managing corporate events, and stakeholder management.




Skills

• 1. Technical: Proficient in HRIS systems, onboarding platforms, and Microsoft Suite with basic data analysis experience for improving the onboarding process.
• 2. Communication: Excellent presentation and interpersonal skills for engaging diverse audiences.
• 3. Organizational: Eye for detail, with a high appetite to learn and explore, and expert in time management and meeting delivery timelines.

Equal Opportunity

Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success