Onboarding Manager

POSITION SUMMARY:

Boston Medical Center Health System Onboarding Manager oversees the onboarding process for all new hires and rehires to ensure accurate and timely completion of all applicable paperwork, occupational health requirements, entry into the LMS & payroll system, background checks, and quarterly and monthly audit programs, as well as facilitates communication between the Recruiting team and the Compensation & Benefits team.

BMCHS Onboarding Manager should have a passion for creating and delivering employee focused experiences and should be prepared to thrive in an ambiguous and high -growth environment, working with multiple business stakeholders to improve processes and tools

In this highly visible role, the BMCHS Onboarding Manager will be responsible for leading, managing and supporting the design, and implementation of the onboarding function at Boston Medical Center Health System by creating a world-class positive experience for our new employees and internal partners involved in the process.

Working cross-functionally this individual will participate in the assessment and evaluation of current onboarding practices, the redesign and implementation of new processes and the continuous improvement of projects across the various HR functions. This individual will also be responsible for executive onboarding and orientation.

Position: Onboarding Manager

Department: Talent Acquisition

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Use strong analytical skills to build reporting, tell the story around the data, and provide relevant insights for Talent Acquisition and business partners.
• Improve metrics, measurement and analytics to ensure TA's ability to continuously improve and achieve its desired outcomes.
• Oversee all aspects of the onboarding experience, including design, implementation, communication, facilitation and metric reporting
• Actively work to reduce time to start for new hires through process improvements and efficiencies, tracking results quarterly.
• Continues process improvements to create a streamline and compliant onboarding process.
• Create process improvements and standardize onboarding process and requirements.•
• Create robust tracker/dashboard to handle onboarding process.•
• Follow up on any outstanding paperwork to ensure complete personnel files
• Work cross-functionally with all key stakeholders (e.g., TA, HRBPs, HRIS, Hiring Managers) to ensure we have the right platform, people, and processes involved to deliver an effective and consistent onboarding experience to our employees
• Oversee all aspects of the Visiting Personnel experience including design, implementation, communication, facilitation and metric reporting
• Create new hire and new leader integration tools that focus on accelerated learning to support new hire retention and engagement
• Partner with the Learning and Development team to design and administer new hire learning programs
• Record all EEO information in Workday for accurate and complete reporting of diversity and inclusion initiatives
• Enter new hires and rehires into payroll system in a timely manner
• Communicate with managers, candidates, and recruiters on outstanding background checks and occupational health requirements
• Update new hire sheet to record all employees and keep accurate record of onboarding
• Update employees in recruiting system based on current onboarding status and alert managers of Ready to Work status Run and complete national background checks
• Completed CORI release form and run for applicable employees
• Obtain background check release forms, run background checks for all new hires and rehires, and make decisions based on results to hire employees
• Communicate with managers and employees on background check results
• Send failed CORI mailings and communicate with employees on adverse action
• Partner with multiple stakeholders to align, research, develop and execute an efficient and effective onboarding process.
• Work with project team to identify gaps and work on continuous process improvement
• Responsible for the onboarding and orientation of Executive new hires at BMC
• Manage multiple task and small scale projects autonomously to improve processes and ensure a positive new hire and employee experience
• Provide reporting on onboarding metrics, 30-90 day new hire evaluations for tracking and process improvement
• Respond quickly to escalations and perform root cause analysis on common occurring issues to develop streamlined processes and inventive solutions to reduce defects
• Complete audits of required compliance, identify gaps and implement recommended improvements
• Supervise work of Onboarding Specialists.
• You will conduct an onboarding needs assessments, partner with key stakeholders to build a roadmap, resulting in a refreshed and engaging onboarding experience from day 1 to day 90
• Self-motivated with strong propensity for action, results, and continuous improvement
• Responsible for Everify-1-9 audits for compliance
• All other HR projects and duties as assigned.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

Required: BS/BA

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

EXPERIENCE:

At least five years' experience in a Recruiting Coordinator, or high volume operations role preferably in a fast paced environment. Previous experience in an operations or project management type role required.

KNOWLEDGE AND SKILLS:

• Must have strong organizational skills
• Must have strong business acumen and be able to work cross-functionally with different levels within an organization
• The need to roll up sleeves to execute required job function is essential for success
• Must have demonstrable strong ownership and accountability skills to accomplish deliverables within required timelines
• Must be able to meet tight deadlines
• Must be willing and able to work independently
• Project management skills required
• Must have strong communication skills (verbal and written)
• Must be able to demonstrate ability to prioritize and function in a fast paced high volume environment
• Experience using an applicant tracking system is required for this position. Workday experience a plus
• Must be disciplined and able to engage and nurture relationships with new hires
• Strong business acumen is preferred.