Onboarding Project Manager

Job Type
Full-time
Description
Engrain has transformed the way people find, lease, and manage properties. Engrain provides a holistic suite of mapping solutions built specifically for the real estate industry to provide stunning unit-level map visualizations that integrate with countless websites and property tech applications. Our revolutionary, unit-level map data and interactive visuals within our SightMap, TouchTour and Asset Intelligence product lines allow both property owners and prospective renters to better ensure occupancy and drive revenue.
As an Onboarding Project Manager, you will have the opportunity to be a part of Engrain's growth and dynamic environment. The position plays a key role in the planning, coordination, and implementation of software projects. The position requires industry and product expertise, along with the ability to plan, develop and execute sound project management strategies that meet financial targets and critical milestones. In addition to the responsibilities outlined below, the Onboarding Project Manager will lead department efforts when project templates and workflows require updates and influence change management amongst the internal team.
What you'll do...

• Create and maintain project schedules and timelines within project management software to ensure critical milestones are met
• Direct and coordinate the activities of project personnel by routing tasks across multiple departments to ensure projects and client requests are executed efficiently and to the highest standard
• Provide weekly status update communications for every active project.
• Develop strong relationships and serve as a trusted advisor to customer stakeholders with a focus to continue to provide white glove service with a focus to make it easy to work with Engrain.
• Influence internal and client decision-makers to clear project issues and roadblocks
• Ensure the highest quality of work by proofreading content, reviewing design, and testing technology before launching new software and/or updates
• Maintain project dashboards and status reports that provide project transparency to account management and company leadership
• Provide other assistance as needed in support of the department's efforts to maintain strong, long-lasting, and mutually beneficial relationships with clients
• Coordinate with multiple internal teams to ensure all customer needs are met within the agreed upon timeframe
• Stay abreast of industry trends, insights, and competitive dynamics of the marketplace

Requirements
What you offer us...

• Bachelor's degree preferred
• 5+ years of experience in project management
• Drive and passion for generating high levels of client satisfaction
• Ability to prioritize client / internal stakeholder requests based on the severity
• Adept at solving problems and making succinct decisions
• Able to understand new technology platforms and the opportunities/challenges they present, as well as interactive best practices, user experience, and user interface
• Highly proficient with Customer Relationship Management, Content Management, and Project Management Systems

What we offer you...

• Salary Disclosure for Colorado: minimum base salary of [$73,000 to $80,000]. Final offer amount is determined by factors including years and depth of candidate's experience, certifications, and skill set alignment to the job requirements
• Various health, dental and vision insurance plans to choose from
• 2-10 weeks of paid parental leave + additional paid and unpaid leave options
• Up to 18 days annually of PTO & 10 holidays per year
• Dog-friendly office
• 401k match up to 4 percent
• Annual stipend for personal growth through our Grow450 program
• On-site amenities include a professional fitness center, flexible & modern workspace, coffee bar, happy hour taps & team member lounge

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.