Onboarding Specialist

Job Description

Job Summary

The Operations Coordinator I, International Search is responsible for the processing and coordination of all activities associated with International Nurses that are selected for the OGPI Pre NCLEX program including but not limited to scheduling exam trips, educational follow-up, registration support, booking travel arrangements, coordinating recruitment activities. This position provides additional administrative support for the Pre NCLEX program and ensures all receipts for travel are accurately accounted for, keeping to budget guidelines.

Job Responsibilities

• Exceeds individual daily and weekly critical indicator goals to ensure each nurse is on track to sit for their projected NCLEX Exam date.
• Works with recruitment team and HP to collect all pre NCLEX fees prior to the start of each pre NCLEX session.
• Provides technical support and registration assistance (education) for all HP's in the pre NCLEX program.
• Confirm HPs have received study program materials and have commenced the program.
• Coordinates new orientation groups with KAPLAN personnel and maintains communication with KAPLAN throughout study program.
• Tracks and Monitors educational progress for all HP's in the pre NCLEX program, bringing any concerns or issues to the recruitment team and clinical team to ensure HP stay on track to be successful in the study program.
• Functions as the liaison between the educational institutions Clinical Instructors and HP's in program to ensure all questions and issues are followed up on and resolved in a timely manner.
• Manages the scheduling of diagnostic testing.
• Analyzes faculty reports / student report cards and refer students to the Clinical Team according to the criteria for referral.
• Communicates bi weekly with excitement and sense of urgency to HP's in program to encourage them and to advise them on areas of course content to focus on while documenting all communication.

Education

• Bachelor's Degree | Preferred

Minimum Work Experience

• Proficiency in Microsoft Office
• 1+ year of experience in a customer service role.

Key Skills

• Attention to Detail.
• Customer service.
• Monitoring.
• Ability to multi-task.
• Excellent communication skills.

Work Environment

Job is typically performed in a general office environment.

Physical Requirements

• Sitting: Remaining in a normal seated position.
• Handling: Seizing, holding, grasping, turning or otherwise performing precision work with hands.
• Talking: Expressing or exchanging ideas by means of the spoken work.
• Hearing: Receiving detailed information through oral communication.
• Vision: Clarity of vision at near or far distances.

Our Core Values

Respect • Passion • Continuous Improvement • Trust • Customer Focus • Innovation

AMN's Commitment to Diversity, Equality and Inclusion

At AMN, our diversity, equality, and inclusion philosophy is grounded in the belief that we should respect all voices, seek diverse perspectives, and succeed when we act together as a positive force for all of humanity. We have the opportunity to influence each other, our industry, and our communities by fostering a diverse team with a passion for social justice and equity. We are committed actively engaging in building an organization and society where equality is the norm, equity is achieved, and inclusion is universal so that we may all thrive.

Pay Rate

$17.25 - $20.50 Hourly

Final pay rate is dependent on experience, training, education, and location.