Onboarding Specialist

CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services.

Job Details:

This position is eligible to participate in a quarterly incentive program based on individual and team performance.

Provide ongoing support and assistance to the RN Intake Coordinators. Primary responsibilities include Intake and data entry of complete and accurate referral information and providing clerical support to the Intake Department.

Responsibilities

• Obtains patient referral data from referral sources via phone or fax.

• Perform clerical duties as requested.

• Documents initial referral information.

• Identifies and documents patient team assignment.

• Notifies intake coordinator of pending referrals.

• Enters new patient information into computer system as needed.

• Acts as liaison between Intake and referral sources with initial referral information.

• Assists Intake nurses with faxing and copying and distribution as needed.

• Assists Intake with phone communication as needed.

• Assures accurate transfer of patient insurance information to IVC.

• Performs in accordance with system-wide competencies/behaviors.

• Performs other duties as assigned.

Skills & Abilities

• Team player

• Gives high priority to client satisfaction and customer needs. Maintains confidentiality of patient information.

• Provides customer service to all internal and external customers.

• Good verbal and written communication skills.

• Computer literate, with the ability to utilize standard software applications including Windows and MS Office Suite (Outlook, Word, and Excel)

• Good organizational skills with attention to detail and ability to multitask

Requirements

• HS diploma or GED required.

• Excellent communication, interpersonal and organizational skills required.

• Ability to prioritize and handle multiple tasks.

• Knowledge of medical terminology required.

• Proficient computer skills and Microsoft Office Products required.

CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants encouraged to apply. Drug-free work environment. Must be eligible to work in this country.