Onboarding Specialist (Requirements Gathering) - Hybrid-Flexible Options

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are seeking a Requirements Gathering Specialist to join our dynamic team! In this role, you will lead and facilitate initial client engagement to gather, analyze, interpret, document, and communicate complex and detailed client business requirements. You will produce a blend of business, functional, and technical documentation that will carry over to IT Development teams throughout the project lifecycle. This role will have significant involvement and interaction with multiple Sales, Account Management, Business, IT, and Product Management groups within Broadridge regarding client requirements and Broadridge services.

Dou have at least 2 years of experience with Client Communications and 2 years with Business Analysis? Are you looking to join a leader in the Financial Technology industry? If so, we'd love to hear from you!

We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you'll be assigned to a Broadridge office and given the flexibility to work remotely.

Responsibilities:

• Elicit, articulate, and document comprehensive Client business, functional, and technical requirements
• Outline, plan, and drive the progression to gather, analyze, and document aspects surrounding a client's requirements and service needs
• Establish and instill client confidence/trust in the Broadridge organization
• Plan and execute client requirement sessions with an emphasis on success for client intake and subsequent service execution
• Lead and guide client discussions with confidence and resolve
• Escalate crucial client/internal conversations or concerns when appropriate

Requirements:

• Bachelor's degree or equivalent experience preferred
• At least 2 years in a client facing role
• At least 2 years in a business analysis role
• Strong attention to detail and analytical skills
• Demonstrated business, functional, and technical documentation skills
• Proficient Microsoft Office Suite
• Proficient in written and verbal communications skills, and proven strong collaborative and influence skills
• Ability to work in a fast paced, time sensitive, and high-pressure environment
• Some travel may be required

Salary range $77,000.00- $110,000.00 annual. Bonus Eligible.

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education. Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

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Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company's career webpage because of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email to [email protected].