Oncology Nurse Practitioner

Thyme Care is a value-based oncology management platform that provides personalized, clinically coordinated care to individuals with cancer. Thyme Care pairs human guidance with software and analytics to engage members with a cancer diagnosis , quickly connect them to the right care, and provide ongoing support through targeted, evidence-based interventions. The company’s unique approach establishes deep provider relationships and integrates with a health plan’s existing infrastructure, coordinating value-driven care that leads to better outcomes, lower costs and an improved member experience. Backed with venture funding from Andreessen Horowitz (a16z), Alley Corp, Frist Cressey Ventures, Casdin Capital and Bessemer, Thyme Care partners with health insurance plans and providers to extend the reach of high-quality cancer care through flexible value-based payment arrangements, including risk-based programs.

Your role:

As Thyme Care’s first Nurse Practitioner, you will provide clinical care while helping develop the Thyme Care Model as we launch and scale new clinical service lines. In this role you will be responsible for conducting whole-person clinical intake assessments and managing urgent escalations for our members diagnosed with cancer. To do this,  you will work  with external providers, give clinical insights to our care team, assess and manage patient symptoms, and adhere to best documentation practices to drive high quality care for our members. You will be expected to participate in some night and weekend emergency coverage as needed. In addition, you will partner with our Medical Director, VP of Operations, and other leaders to support clinical operations, care model development, and product work as we scale our clinical capabilities and launch additional partners. This role reports into our Medical Director and can be remote or hybrid based in our Nashville office. All patient interactions will be virtual via telephone, video, text, or our proprietary virtual care platform. 

Within your first three months, you will:

• Complete training and are up to speed on Thyme Care’s systems, tools, technology, partners, and clinical expectations. 
• Be adept at conducting whole-person intake assessments for our members with the highest degree of clinical rigor. You’re working fluidly with our in-house care team and providers to ensure any identified needs are met in follow-up to patient visits. 
• Become the go-to person for our Oncology Nurse Navigators when they are working with a member who needs a provider-level evaluation or authorization. You’ll be the immediate line of clinical support to our members to help them receive care (a prescription, etc) without having to go into a PCP, urgent care, or specialist office to get treatment. You’re an expert at offering evidence-based, high quality clinical support to our members with urgent needs. 
• Be comfortable with and correctly follow policies and procedures, escalation pathways, communications best practices, and documentation standards. Your ability to effectively engage and support our members is reflected in our efficiency metrics and quality standards. 
• Partner with our Medical Directors and Product team to evolve the Thyme Care clinical standards of addressing member symptoms such as but not limited to diarrhea, constipation, nausea, etc.  You’ll also work across the company to iterate clinical programs, process workflow, EHR process, and product improvements as we roll out new Thyme Care lines of service. 

What leads to success:

• People-first. Thyme Care’s mission and members matter to you, deeply.
• Experience. You have at least 3 years of NP experience with at least 2 years in adult (not pediatric) oncology. You have an unrestricted New Jersey Nurse Practitioner (NP) license and a willingness to obtain additional state licenses, as needed. ​​ It would be exceptional  if you have developed clinical systems from scratch at a startup or tech-forward company.
• Organized. You’re skilled in juggling multiple tasks and working under pressure without sacrificing organization in your communications and documentation.
• Effective listener and communicator. You are winsome and articulate, but you always start with listening and you hear what may not be voiced, because you listen so intently to others. You build rapport and great working relationships with members and colleagues.
• Comfort with ambiguity. Start-ups are fast-paced environments, and you understand that rapid changes to the business, strategy, organization, and priorities are par for the course… and part of the adventure.
• A desire to learn how to use new technologies. We are a technology company focused on interacting with folks during the season where they need it most. Experience with video chatting, Google Suite, Slack, electronic health records or comfort using and learning new technology is important.
• Identify priorities and take action. You know how to identify and prioritize a member's needs, and do what it takes to ensure that urgent and important needs are addressed immediately.

We are committed to promoting the health and well-being of all individuals. As a provider of cancer care navigation, we recognize that those with cancer constitute a vulnerable population at risk of contracting COVID-19.  As such, Thyme Care employees are expected to be fully vaccinated against COVID-19 as defined by the Centers for Disease Control and Prevention, subject to conflicting laws and exemptions based on medical or religious objections.

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Thyme Care employees. In accordance with New York City law, the base salary for this role if filled within New York City is $130,000-$150,000. The salary range could be lower or higher than this if the role is hired in another location. We also believe that your personal needs and preferences should be taken into consideration so we allow some choice between equity and cash.

We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal opportunity employer.

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