Onsite Supervisor (Nashville) Temporary

We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring!

The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we’re taking a radically different approach: providing job seekers with control, ownership, and choice, so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionize the industry.

After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support, we’ve been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful!

Main Purpose

The primary purpose of this position is to manage the ongoing client relationships for Indeed Flex and function as a liaison between our divisions and contracted clients when needed. This position provides account management for key clients in line with agreed contracts and KPIs to provide strategic, unbiased, and objective advisory services that assist clients in improving recruitment processes, productivity, and overall performance.

Responsibilities & Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and duties of the position.

• Proactively manage the client, ensuring compliance with contractual KPIs
• Provide support for booking inquiries, training, reporting, checking in staff, and consulting with the client and Indeed Flex
• Manage stakeholder relationships; bring operations managers together on a regular basis and chair face-to-face review meetings.
• Study client’s business functions - gather information, and evaluate output requirements and formats.
• Design modifications to enhance current practices.
• Research and analyze data, present recommendations to our clients, and set a schedule for implementing improvements.
• Ensure clients maximize the use of our platform and use it correctly.
• Collaborate with marketing and onboarding on behalf of the client and ensure recruitment plans are in place and on track.
• Provide support outside of standard business hours as required to meet customer needs.
• Ensure operations team manages all day-to-day operations, consulting with clients, Flexer support, jobseeker team, partnership team, and other internal stakeholders.
• Contribute to business development through the growth of existing accounts in new lines of business. Develop an account plan for assigned accounts that will form the basis of value-driven sales growth.
• Performs miscellaneous duties as assigned.

• $$48,000 to $62,000 base 
• Performance-based bonus
• Medical, Dental, Vision, and 401K
• Access to all Company & Employee Benefits
• 25 days PTO (prorated) + Birthday Day Off
• 8 Public Holidays 
• Duvet days
• Laptop ​+ WFH equipment​
• Volunteer days
• STIPs (Short Term Incentive Plan)
• Regular team-building events