Onsite Technical System Manager - Detroit, MI

Company Overview

At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Department Overview

The US Federal Governments Markets Division is chartered with being the premier, compliant supplier of world-class communications solutions to the U.S. Federal Government by providing the highest quality products, systems and services. The USFGMD will achieve this with a professional, well-trained, diverse workforce creating a positive and profitable customer relationship resulting in Total Customer Satisfaction and growth of our business.
The Federal Systems Technology department of the USFGMD is responsible for service supporting a charter of implementing and integrating complex systems sold worldwide to the US Federal Government. As a USFGMD Onsite Technical System Manager, you will be exposed to a wide variety of communications requirements in both the Presale and Post Sale phases of a project. These applications span the entire breadth of the US Federal Government throughout the world.
The Onsite Technical System Manager MUST be located within a 1 hour commutable distance to Detroit, Michigan.
Job Description

• Responsibilities include everyday maintenance, troubleshooting, repair and customer training on Motorola Land Mobile Radio Products. This equipment is state of the art Astro 25 trunking.

• Verbalize and communicate concepts, recommendations and strategies to the customers and within the Motorola Solutions organization. 

• Deliver a detailed understanding of Motorola systems permitting the individual to assist in the design, troubleshooting and maintenance of Motorola’s product lines. 

• Understand Motorola RSS/CPS software and how to program subscribers and infrastructure equipment.

• Deliver working knowledge with Infrastructure Technologies to include Motorola Astro 25 cores, MCC console line and 3rd party networking equipment.

• Responsibilities include optimization and support of complex communication systems.

• Provide technical support of specialized systems and product applications including troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure.

• Program, configure, optimize, test and document complex communications systems.

• Provide weekly reports of activities and accomplishments.

CANDIDATE REQUIREMENTS

• Sitting for or current holder of CompTIA Security Plus certification.

• The Onsite Technical System Manager MUST be located within a 1 hour commutable distance to Detroit, Michigan. 

• Must have very strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges.

• Strong networking skills required

• Understanding of IA systems and group policies in a network administrative position.

• Proficient with Microsoft Office products and Motorola Radio Service Software products.

• Must have excellent communications skills and always present a professional image.

• Must be a U.S. Citizen and able to obtain Secret clearance as required by government customer

• Required to complete Standard Form 89 Questionnaire for National Security Positions.

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

USFGMD - ClearedJobs.net

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Basic Requirements

• Must be a U.S. Citizen with the ability to obtain a Secret Security Clearance as required by government customer(s).
• 1+ years experience in one of the following: Electronics Technician, System Technologist, System Manager, or Field Service Experience with one or more of the following: LMR, RF systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering or Networking equipment.
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.