Opentext Exstream SME

Company Overview:

For the past 15+ years, eTelligent Group has consistently delivered excellent services that are demonstrated through our exceptional past performances. As a small business, we have distinguished our company as effective problem solvers with innovative, scalable solutions. We integrate CMMI Dev V2.0 Level 3 processes, tools, and techniques with innovative, cost-efficient, and secure solutions to address complex challenges. We also hold ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 20000-1:2018 certifications.

Job Responsibilities/Duties:

The Opentext xPression, Opentext Exstream Developers will have the following responsibilities:

• Migrating notices/forms/templates from xPression to Exstream.
• Assisting in the redesign or creation of notice headers, bodies, document styles, and formats.
• Producing requested documentation.
• Providing support for troubleshooting production problems and ensuring product support for taxpayer notices converted to Exstream.
• Assisting in the creation of 508 compliant templates for notifications.
• Collaborating with clients/customers to develop technical strategies and frameworks.
• Conducting annual basic Exstream training classes.
• Providing weekly status updates.

Qualifications:

• Bachelor's Degree from an accredited college or university required; an additional four years of related work experience can substitute for a degree.
• At least five (5) years of relevant experience required.
• Familiarity with all aspects of Opentext xPression and Exstream Dialogues, including installation, configuration, code development, customization, and implementation.
• Experience in creating various types of templates, such as letters, statements, bills, year-end statements, tax forms, and email notifications.
• Familiarity with requirements analysis, design specifications, development, and testing of Dialogue.
• Proficiency in coding and/or application components and translating functional specifications into technical specifications.
• In-depth knowledge of page components, such as text boxes, tables, logos, pictures, and headers.
• Efficient troubleshooting and support for functional and product-related issues, including writing test plans and preparing test cases.
• Experience with 508 compliances.
• Familiarity with the software development life cycle (SDLC) and project management.
• Excellent analytical skills, with strong attention to detail.
• Demonstrated high commitment to quality.
• Strong interpersonal, communication, and writing skills.
• Experience in planning and accomplishing goals and complicated tasks and providing consultation on complex projects as a top-level contributor or specialist.
• Strong collaboration skills and desire to work in a highly collaborative environment.

Preferred qualifications include:

• Experience on IRS software development projects.

Security requirements:

• Candidates must be able to pass an IRS Minimum Background Investigation (MBS) security background check. Candidate must be up to date on all tax filing and payments, if not, candidate will not be considered.
• Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for at least three (3) years, and Federal Tax compliant.

Place of Performance: All work under this effort shall be performed at candidate telework site.