Operational Analytics Coordinator

The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.

General position summary:

The Operatonal Analytics Coordiantor will be expected to create and develop relevant reporting and dashboards to provide visibility to end users. As well as provide administrative support to the rate filing team, data analytics group, operations and customer services departments for Suddath Government Services

This position reports directly to the Operational Analytics Manager.

Essential Duties & Responsibilities:

• Proficient in the use of reporting analysis tools.
• Proficient in the use of many different Microsoft applications like Excel, PowerPoint etc.
• Extract data from data warehouses for reporting and to facilitate sharing between multiple data systems.
• Understand key business drivers and data capture methods
• Develop / Create models and ad hoc reports, sharing observations and recommendations with analytics management
• Maintain and prepare reports, dashboards, and data collection for key areas of the business unit to include SCAC analytics, capacity management, agent hauling, claims spend, etc
• Collaborate with management team pertaining to rate filing strategy, SCAC analytics, business development and survey collection
• Assist and prepare domestic rate schedules and submit data for management approval.
• Other duties as assigned

Education & Experience:

• High school diploma or general education degree (GED); some college work preferred; one to two years related experience and/or training; or equivalent combination of education and experience. Prior experience in an analytical position preferred.
• MS Power BI Dashboard experience preferred
• Strong proficiency with Microsoft Office, especially Excel and PowerPoint
• Ability to analyze data to identify opportunities and discrepancies
• Excellent attention to detail and follow through
• Excellent verbal and written communication skills
• Highly customer service oriented
• Ability to prioritize and re-prioritize as situations and needs change throughout the workday
• Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work
• Excellent teamwork and interpersonal skills required
• Ability to work under deadlines and specific time frames
• Ability to develop and maintain positive working relationships with internal and external customers

Certificates/Licenses/Registrations:

• None required

Travel:

• Minimal travel required.

Supervisory Responsibilities:

• No supervisory requirements

Other Duties & Responsibilities:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Language Skills:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports.
• Ability to speak effectively before groups of customers or employees of organization.
• Excellent written and verbal communication skills.

Reasoning Ability:

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Planning/Organization:

• Ability to prioritize and re-prioritize as situations and needs change throughout the workday
• Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work

Working Conditions:

• Cubicle working environment
• Noise level in the work environment is usually moderate

Physical/Environmental Demands:

Activity:

• Stand - Under 1/3 Time
• Walk - Under 1/3 Time
• Sit - Over 2/3 Time
• Use hands to finger, handle, or feel - Over 2/3 Time
• Reach with hands and arms - 1/3 to 2/3 Time
• Climb or balance - None
• Stoop, kneel, crouch or crawl - Under 1/3 Time
• Talk or hear - over 1/3 to 2/3 time
• Taste or smell - None
• Other - None

Physical Activity Level:

• The employee must occasionally lift and/or move up to 10 pounds.
• While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
• The employee is occasionally required to reach with hands and arms.

Manual Dexterity:

• Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.

Special Vision Requirements:

• Specific vision abilities required by this job include close vision and ability to adjust focus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,

national origin, disability, or status as a protected veteran.

Use your current and previous experience to find new opportunities on the road to success. At Suddath, we're committed to helping our employees flourish and reach new heights.