Operational Risk Management Analyst

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Together we stand up for and champion everyone's access to opportunity. We strive for better together. We advocate for everyone and not against anyone. Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision to be America's Retirement Company®.

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Assist the organization in the identification, classification, measurement, monitoring and reporting of operational risks and investment risk. Work as a direct report to Head of Operational Risk Management as well as closely with others in the Risk Management functions to provide Management with a consistent and accurate view of the sources, scale, and scope of identified risks.

The individual is expected to work fairly independently and with the direction of more senior Risk Management staff, as applicable. At a high level, this individual will be expected to assist in the design, development, implementation and communication of risk-related, policies and procedures and responsible for monitoring and analyzing the organization's risk exposure on both a day-to-day and long-term basis.

KEY RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Develop and utilize analytical templates and reports required to support risk management through the use of internally used tools and/or vendor provided software.
• Collect data, perform critical and statistical analysis and draft executive "C-Level" reports as well as periodically advise senior management and other governing bodies including the Operational Risk Committees.
• Regularly interface with business partners across the organization to discuss, identify, document and assist with remediation of risks. This may include conducting and documenting Business Process Reviews and Risk Assessments.
• Focus continually on process improvements and automation using standard IT Technology stack (e.g. Microsoft Development Tools).
• Deliver projects as both individual contributor and project lead and possess strong project management skills to translate high level goals and objectives into actions and tasks.
• Provide support to the overall Risk Function in documenting the review of materials to determine sufficiency of action items assigned to different areas of the organization. Provide guidance and feedback to help review solutions with key stakeholders.
• Participate and/or lead in special projects and perform other duties as assigned.

SPECIALIZED KNOWLEDGE & SKILLS

• 2-3 years professional working experience required, preferably in a regulated financial institution.
• 1-2 years of experience in Operational Risk, Internal Audit, or with a Big-Four firm, a plus.
• Strong programming and database skills, including proficiency in Access or Excel VBA programming and SQL database.
• Experience with BI tools such as SSRS and WebFocus a plus.
• Ability to work as a liaison between Risk Management and IT Teams. Software Development Life Cycle understanding is a plus.
• Advanced skills in Microsoft Office products (Word, Excel, PowerPoint, Visio) with an ability to produce professional documents ready for presentation to executive "C-Level" management.
• Demonstrated ability in discussing a broad range of business issues in the context of operational risk (i.e. Control Risk, Processing Risk, 3rd Party Risk, Information Technology Risk, etc.).
• Strong understanding of asset management operational processes and investment types (e.g., fixed income, equities, currencies, derivatives, trade life cycle, client service, etc.).
• Strong interpersonal skills and relationship management skills with demonstrated ability in dealing with challenging situations, navigating disagreement, and negotiation at different levels in the organization.
• Excellent analytical and problem solving skills
• Excellent oral and written communication skills, including technical writing skills

EDUCATION

• Bachelor's degree or equivalent required, with an advance degree in finance a plus.

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan - with generous company matching contributions (up to 6%)
• Voya Retirement Plan - employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time - 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more aboutCritical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

We are committed to maintaining a diverse workforce. This commitment governs all decisions related to employment, including selection, development and compensation. It also includes an employee's request for reasonable accommodation. All employees will be treated in a manner free from discrimination or harassment. Voya is committed to providing equal employment opportunities for persons with disabilities, including reasonable accommodation when needed. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please see our resources for applicants with disabilities.

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