Operational Risk Manager

SUMMARY: Formulates and implements operational risk management policies, procedures, and standards. Identifies operational risks and recommends measures to prevent, eliminate, or mitigate losses. Provides data and analysis to the Chief Risk Officer. Serves as an advocate, facilitator, and educator on division/enterprise operational risk activities and processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.

• Identification and Mitigation of Operational Risks: * Partners with business lines and support functions to identify risks, risk mitigation initiatives, and oversees progress through implementation. * Performs research, provides recommendations, and implements systems/tools designed to mitigate risk and improve processes for assigned division(s) and/or the Bank. * Establishes, implements, and maintains the framework for managing operational risk within assigned division(s). * Plans, executes, and directs projects that align with the Bank's operational risk framework. * Establishes and/or facilitates processes to identify, measure, and monitor operational risks. * Attends monthly Operations Risk and Committee meetings. * Facilitates risk profiling process for assigned division(s). * Monitors historical loss data, as well as losses incurred within the industry, to identify operational risk trends and mitigation plans. * Monitors internal/external audit issues to ensure timely remediation.
• Training and Awareness: * Stays abreast of operational risk management industry trends by leading and/or attending seminars, training sessions, and workshops, as necessary to develop and ensure success of the Bank's operational risk program. * Serves in a consultative capacity (subject matter expert) to divisions/business units on operational risk matters. * Trains and ensures all assigned divisions are aware of operational risks.
• Documentation and Reporting: * Develops and manages the Bank's Operational Risk Plan. * Leads the development, implementation and maintenance of operational risk executive management reporting, to include inherent risk conditions, mitigating controls, and residual risk conditions. * Compiles regular and special reports as required by Bank and government regulations. * Recommends revisions to policies and procedures.
• Collaborative Efforts: * Drives the resolution of cross-functional issues. * Participates in enterprise initiatives, interacts with support areas and assists in creating operational risk tools and methods. * Confers and cooperates with appropriate personnel to ensure coordination of activities meet the operational risk objectives for the Bank. * Establishes and maintains relationships within a division(s) and throughout the enterprise. * Works with Division Managers to make recommendations and revisions to non-credit administrative authorities for assigned division(s). * Support the design, build, testing and implementation across the organization of the bank's enterprise wide GRC tool. * Support the implementation of the Risk and Controls Self-Assessment program across the enterprise. * Support Enterprise Risk Management initiatives and programs as needed.
• Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
• Adheres to Bank policies and procedures and completes required training.
• Identifies and reports suspicious activity.

EDUCATION

Bachelor's Degree required

EXPERIENCE

• 4-6 Years related experience in banking and operational risk in a large financial institution and/or equivalent combination of education and experience required
• Commercial Banking and Thrift experience preferred

KNOWLEDGE, SKILLS AND ABILITIES

• Demonstrated leadership skills, excellent interpersonal skills, and proven problem-solving ability.
• Team-building and effective communications skills are critical requirements, as is the ability to make decisions in a dynamic environment.
• Well-developed and demonstrated facilitation, persuasion, presentation, and project management skills.
• Knowledge of interrelationships amongst Bank functions.
• Demonstrated ability to champion and support operational risk efforts.
• Ability to effectively collaborate with others and accept challenging assignments.
• Ability to work autonomously and simultaneously manage multiple operational risk projects and initiatives.