Operations Analyst

Job Type

Full-time

Description

Infinity Technology, LLC, is seeking a motivated, detailed oriented, and customer-focused individual who will be responsible for providing Operations Analyst services for a client onsite in Alington and/or Alexandria offices supporting the Department of Defense's Computer/Electronic Accommodations Program (CAP). The ideal candidate is a self-starter requiring little oversight and a willingness to learn quickly through on-the-job training.

Start Date: January 2024,

Location: Hybrid, Pentagon (Arlington, VA) and/or Mark Center (Alexandria, VA); Telework options available

Multiple Positions Available: Operations Analyst will be split among Assessments and Acquisitions activities

Position Overview:

The Operational Analyst will utilize disability subject matter expertise, management, and materials necessary to provide comprehensive needs assessments, emerging technology research, documentation support, and enhanced data analysis to optimize CAP's operational capabilities.

Disability subject matter expertise includes knowledge of Assistive Technology (AT) hardware, AT software and employment support services. Employment support services include American Sign Language Interpreters, Reader/Admin support, Personal Assistant Services (PAS), Communication Access Realtime Translation Service (CART), etc. These services are to assist customers with conditions or disabilities including, but not limited to, blindness, deafness, cognition, dexterity, and other categories.

Requirements

Education/Experience/Qualifications:

• Bachelors' degree or four years of experience working in a disability support field.

• Excellent verbal and written communication skills.

• Must exhibit great attention to detail.

• Must be able to adapt to changes, operate independently, and provide exceptional customer service to the client.

• Must be able to manage multiple projects simultaneously with competing deadlines and remain organized.

• Disability Support Experience and/or practical knowledge of Assistive Technologies is strongly desired and will be a substantive differentiator during the hiring process.

Clearance Requirements

• U.S. Citizen

Now is an exciting time to become a part of our enthusiastic, highly professional team. We are looking for candidates that want to contribute and be part of a dynamic team where everyone's ideas and contributions make a difference.

In return for your expertise, Infinity offers a competitive compensation package based on your experience and qualifications in addition to an excellent benefits package. Highlights include Medical, Dental, Vision, 401k and matching, LTD and Life Insurance in addition to paid holidays and Paid Time Off.

Infinity Technology, LLC is proud to be an Affirmative Action/Equal Opportunity Employer. Infinity Technology provides equal employment opportunity for all persons, in all facets of employment. We encourage veterans, disabled veterans and disabled individuals to apply for any open position for which they feel they are qualified.

Disclaimer: The above position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.