Operations Analyst

Company Description

MicroStrategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate.

But that's not all. MicroStrategy is also leading a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, MicroStrategy's stock has outperformed every company in the S&P 500.

Our people are the core of our success. At MicroStrategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence.

Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued.

Join us and be part of an organization that lives and breathes innovation every day. At MicroStrategy, you're not just another employee; you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment.

Job Description

The Role: The Operations Analyst is responsible for driving meaningful change in the business by performing thoughtful analyses of our operational processes, generating creative strategic initiatives, and support for compensation programs within the organization. This role combines analytical skills with administrative responsibilities to ensure that compensation and commission plans are aligned with the organization’s strategic objectives and operational needs. This position requires the employee to work four days a week in the Tysons Corner, VA office. 

Your Focus:

• Provide Worldwide Sales & Services with operational support through analyses including but not limited to forecasting, margin optimization, pricing, and worldwide selling patterns.
• Partner with Human Resources to ensure new employees are set up in Xactly Incent with the correct role, quota, rates and permissions. 
• Collaborate with sales leadership and operations teams to establish and distribute sales quotas, participate in rolling out new plans at the start of each fiscal year, including plan and systems design, training, and updating policies and processes. 
• Generate and present regular reports on commission payouts, performance metrics, and trends. 
• Maintain the integrity of Salesforce data by performing regular audits, monitoring data input, and ensuring data accuracy. 
• Understand basic booking/order processing issues related to license, services and maintenance. 
• Develop relationships and processes with Sales, Consulting, HR, Finance and Operations to execute the operational priorities. 

Qualifications

• Bachelor's degree, preferably operations, engineering, finance, economics, or other analytical field 1-2 years of related experience 
• Robust analytical skill-set, Excel proficiency required, experience with MicroStrategy or other BI tools not required but a positive
• Deadline driven, self-motivated, organized and able to multi-task 
• Solid team player with ability to influence
• Strong verbal, written and presentation skills are important 
• Experience and familiarity of the business intelligence analytics industry a positive 
• Experience with Xactly or comparable compensation management software a positive
• Strong business acumen and understanding of operational and financial reporting methods. 

Additional Information

MicroStrategy is an Equal Employment and Affirmative Action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

MicroStrategy is an Equal Employment /Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may contact us about your interest in employment at [email protected].